Contract Billing Coordinator

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Contract Billing Coordinator to join our team in Rocky Mount, NC!

UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Canon, Ricoh, Xerox and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.

Department: Administration
Reports To: Contracts Manager
FLSA Status: Full Time / Hourly

Purpose

Administer and maintain billing and contract procedures to ensure accurate and timely billing.

Supervision

Supervised

Responsibilities

The Contract Billing Coordinator creates and maintains service contracts in company ERP system.

• Set up new contracts and remove any completed or cancelled agreements in eAutomate
• Prepare customer spreadsheet billing as assigned
• Analyze and correct potential Contract errors received by AR
• Respond to and resolve customer inquiries and contract corrections
• Advise customers and sales professionals on questions, concerns or changes to contracts
• Analyze invoices to resolve leasing, meter and billing for accuracy
• Monitor flow of Contracts through workflow system in a timely manner
• Other duties as assigned

Contacts

Internal: Exempt, Non-Exempt
External: Current Customers, Vendors

Job Related Dimensions

• Strong attention to detail
• Strong communication skills – both verbal and written
• Proficiency in MS Office products (Excel, Word, MS Outlook).
• Proficiency in E-Automate or other similar ERP system
• Proficiency with ECM/Workflow software
• Ability to multitask
• Ability to work in fast paced environment with time sensitive deadlines

Qualifications

HS Diploma or GED

Physical Demands & Work Environment

• Ability to sit at a desk for prolonged periods of time.
• Ability to talk on the phone and work with various computer tools and applications.
• Ability to type and compose written communication in various forms.
• Ability to lift 20+lbs on occasion.
• Ability to work in fast paced environment

UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:

• Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
• Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
• Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
• Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
• Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
• Pet Insurance, breathe easy knowing Nationwide has your pets covered
• Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
• A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
• Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life

UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.