Contract Business Analyst

Job responsibilities

• Elicit, Analyse and document the business requirement from business stakeholders for digitalization project & system enhancement.
• Host requirement meeting or workshop with stakeholders. Map and analyse current state (As-is) business processes and design future state (To-be) to optimize the solution design and operation process.
• Translate Business requirements into detailed Business Requirement Document (BRDs), Functional Specifications, User Stories and Process Flows.
• Conduct data analysis to support decision-making.
• Develop User Acceptance Testing (UAT) plans to ensure the testing and quality assurance.
• Manage the UAT including host of UAT meeting, UAT progress reporting and defect management.
• Monitor project progress and provide regular updates to stakeholders on status, risks, and issues.
• Create and maintain comprehensive documentation including user guides and training material to support successful implementation and user adoption.

Job requirements

• Minimum 3 - 5 years of experience as a Business Analyst in the Life Insurance industry (Preferably in Operations or Transformation function)
• Demonstrable experience on projects related to product development, agency management, distribution systems, CRM platform or digital transformation
• Strong analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
• Solid understanding of the Software Development Life Cycle with experience in both Agile and Waterfall methodologies.
• Proficiency in project management and documentation tools (e.g. Jira, Confluence)
• A detail oriented and highly organized approach to managing multiple priorities in a dynamic environment.
• A proactive, result drive mindset with a passion for innovation in the insurance industry.
• Experience in life insurance product design and development is a plus