Contract Configuration Specialist

The Contract Configuration Specialist will work on our team to configure device settings and install applications on mobile devices - smartphones, tablets and more.

Essential Functions

• Adjust, calibrate, configure and deploy devices per customer specifications
• Install operating systems and software; Windows, iOS, and Android
• Diagnoses, tests and repairs malfunctioning devices
• Must be capable, and comfortable with operating various PC base test programs, documenting repairs, and utilizing our database to log his/her work.
• Must be organized and detailed oriented.
• Must be a problem solver and have a positive approach to every challenge
• Self-motivated and ability to work in a fast-paced environment
• Must be able to follow written instructions
• Maintain and update of our service management systems used in creating service request orders

Qualifications

• Successful candidates are resourceful individuals who will always be looking for opportunities to make processes more efficient.
• Experience working with mobile devices; tablets, smartphones, etc.
• Expertise with Operating Systems – knowledge of installing, deleting, and creating partitions.
• Ability to cooperate with others to give and receive information both verbally and in writing / via email.
• Ability to apply knowledge and work independently as needed.
• Must maintain regular and reliable attendance to the satisfaction of management
• Ability to operate a computer and other position related technologies
• Must be able to work flexible hours as needed
• Must be able to clearly and confidentially communicate with TRG employees and other stakeholders
• Must adhere to all TRG Values at all times