Contract Engineer (C39986) - Commvault Backup, Windows Server, SAN, VMware ESXi

Project Nature:

• On-going system, technical and database support of computer systems in the department.

Duties:

Serve a contract assignment under InfoTech's headcount, full-time second to serve the department;

The Contract Analyst Programmer (CAP) is responsible for production support activities such as, but not exhaustive:

• To provide system and database support for the existing computer systems including answer hotline enquiry, perform trouble shooting and recover the system when incidents occurred;
• To provide administrative support, preparation of statistics and returns;
• To arrange equipment or service procurement and equipment inventory control;
• To provide system and database support for existing computer systems;
• To assist in rectifying and resolving system and database problems when system incidents occurred;
• To provide maintenance support including implementation and upgrades of both hardware and software assets;
• To record all Incidents, problems and resolutions in ticketing system;
• To perform researches, develops and recommends policy guidelines and/or procedures;
• To prepare system documentation; and
• To perform any other work as assigned by the supervisor.

Requirements:

• The candidate is required to possess the necessary skills for provision of above mentioned job duties.
• The candidate must also have at least three years working experience in Commvault Backup, Microsoft Windows Server, Microsoft IIS, MSSQL Database and VMware ESXi System support and with at least two years must be in similar post or in comparable capacity.
• The candidate is required to work outside normal office hours and provide 7 x 24 on-call production supports;
• The candidate may require to work at the department remote offices scattered over the territory such as control points
• The candidate is required to have clear understanding of Government Standards and Guidelines such as Baseline IT Security Policy (S17), IT Security Guidelines (G3) and Security Regulations (SR);
• The candidate is required to have knowledge and experience in systems analysis and design; and preferably with experience in feasibility/technical studies and team leading/supervision;
• Integrity record check for the candidate is required and the candidate shall be requested to sign a consent during the recruitment interview; and
• The candidate shall comply with all government-wide and the department departmental circulars for staff administration and code of conduct.
• The candidate shall have strong sense of analytical and problem-solving skills, the ability to work independently and effectively in a fast-paced environment.

Technical Skills:

• At least 3 years' experience in Storage Area Network;
• At least 3 years' experience in System Implementation and Maintenance/Support;
• At least 2 years' experience in Server Virtualisation Technology;
• At least 2 years' experience in Windows Server 2008/2012;
• At least 2 years' experience in System Backup Operation;
• At least 2 years' experience in Microsoft Internet Information Services;
• 2 years' experience in Microsoft SQL Server is an advantage;
• 2 years' experience in Networking is an advantage;
• 2 years' experience in EGIS is an advantage.

Non-technical Skills:

• At least 3 years' experience in IT audit;
• Good spoken English is a must;
• Good written English is a must.
• Bachelor's degree/Higher Diploma in Computer Science, IT or equivalent;
• At least 3 years' post-qualification experience in which at least 2 years' relevant experience in a similar post and in a comparable capacity.

Please apply by email or WhatsApp by quoting Job Title with InfoTech's Job Key No (one alphabet prefix with up to five digits) as subject.  You may directly apply online for this post at https://www.infotech.com.hk/itjs/job/fe-view.do?method=feView&jjKey=39986 or download TCON Quick Start Guide at https://www.infotech.com.hk/downloads/TConQuickStartGuide.pdf

Email: [email protected]

Direct line for this post: (852) 3978 8022 3978 8022)

General: (852) 2836 0363 2836 0363)

WhatsApp: (852) 2836 0363 2836 0363)

Address: 18/F, Tower 2, Lippo Centre, 89 Queensway, Hong Kong.

About Us:

InfoTech Services (Hong Kong) Limited (‘InfoTech’) respects every job application. IT job seekers trust InfoTech and know that we are ready to help. We listen, speak the language and jargons, understand technical, pay level and career aspirations. InfoTech exists because of IT, InfoTech after all executes search and selection by human, aided with robust recruitment systems. InfoTech handles assignments with care, enthusiasm, diligence, ethics and professionalism.

InfoTech is well acquainted with development languages, scripts, frameworks, deployment, test tools, database, data analytics, AI, servers, virtualization, storage, networks, infrastructure and cybersecurity. InfoTech understands complex business logic and application flow, we know architectures and methodologies. InfoTech serves an extensive client base covering leading banks, financial institutions, government bureaux, departments, subvented organizations, Chinese and multinational corporations, academic and research institutes, vendors, systems integrators, etc.

InfoTech offers permanent placement, executive search and contract staff secondment services. InfoTech is one of the largest and longest established IT staff services and executive search companies in Hong Kong. Over our several decades' corporate history, it is believed that about a third of the IT working population in Hong Kong has been served by InfoTech, no matter as job seekers, placed candidates, contract staff or employers.

Innovation and Technology (I&T) talent is offering the right innovation and technology solutions for society, InfoTech endeavours to plan and provide the right career for I&T talents. Count on InfoTech, the best-in-class I&T career partner now.

You may check other InfoTech hot jobs at our official website www.infotech.com.hk/#HotJobs

關於我們：

InfoTech 尊重每位求職者。IT求職者都信賴 InfoTech，深信 InfoTech 能夠幫助他們。求職者知道 InfoTech 懂 IT 術語、技術和薪酬水平。InfoTech 會耐心聆聽求職者對職業生涯的期望和抱負。IT 讓 InfoTech 存在，InfoTech 卻堅持人性化的搜索和篩選，建基於先進的招聘系統。InfoTech 會以謹慎、熱衷、忠誠、道德和專業的態度來處理每個招聘個案。

InfoTech 熟悉開發語言、腳本、框架、發佈和測試工具、數據庫、數據分析、人工智能、服務器、虛擬機、存儲、網路、基礎設施和資訊安全。InfoTech 明白複雜的商業邏輯和應用流程，瞭解系統架構與方法論。InfoTech 服務各大銀行、金融機構、政府部門、資助機構、中國和跨國公司、科研院所、大學、厰商、系統集成商等。

InfoTech 的服務包括招聘、獵頭、派遣和租賃等。InfoTech 是香港其中一間最大和歷史最悠久的 IT 人才服務機構。在香港，約三分之一的 IT 人才，無論是以求職者、合約派遣員工或者是以僱主的身份或角色，都曾經使用過 InfoTech 的服務。

創新與科技人才正在為社會提供適當的創科解決方案，InfoTech 同時致力為創科人才規劃和提供理想的職業。要信賴最好的創科職業合作夥伴 InfoTech，來開拓您職業生涯的新篇章。

要看其它InfoTech 的好工作，請登錄 www.infotech.com.hk/#HotJobs