Contract Management - Transformation Manager

Job Description Senior Procurement Contract Manager (C2)

Role purpose

Manage a more complex contract portfolio and help standardise how the team works. The role combines ownership of tougher negotiations and escalations with mentoring and continuous improvement of processes and knowledge assets.

What success looks like (key outcomes)

• Portfolio is managed consistently with strong control of risk, compliance and documentation quality.
• Complex negotiations and escalations are resolved effectively without damaging business relationships.
• The team benefits from clear templates, checklists and playbooks, reducing errors and cycle time.
• Knowledge is captured and shared, improving onboarding and predictability of delivery.
• Dashboards and reporting meet real decision needs of stakeholders.

Key responsibilities

• Lead medium-to-high complexity negotiations, including non-standard clauses within acceptable governance.
• Coordinate escalations (delays, disputes, non-compliance) and propose solutions with stakeholders.
• Identify recurring risk and deviation patterns and propose corrective actions or guidance.
• Shape governance discussions by framing issues, options and recommendations.
• Develop and maintain templates, checklists, working instructions and training materials.
• Act as a subjectmatter reference for defined contract or clause areas.
• Review and qualityassure team contract outputs for consistency and risk alignment.
• Mentor less experienced team members through reviews, guidance and knowledge transfer.
• Co-lead improvement initiatives (tools, reporting, data quality, standards) and support adoption.

Key capabilities (skills & behaviours)

• Strong negotiation capability: prepare strategy, lead discussions, close workable compromises.
• Calm, solutions-focused approach in difficult situations; ability to de-escalate.
• Ability to simplify and standardise work through reusable assets.
• Strong influencing skills and decisionframing capability.
• Coaching mindset: develop others through feedback and mentoring.
• Authority built on expertise, credibility and trust.
• Customer/stakeholder orientation: understand needs and create practical value.

Required experience

Minimum 8 years’ relevant experience, including ownership of complex negotiations and cross-functional escalations. Experience in mentoring/leading a workstream and standardising processes is an advantage.

Education

Bachelor’s degree in Economics, Law, Finance, Business Administration, or a related field.

Tools & working environment

• Contract repository / contract lifecycle management tools (CLM)
• Microsoft 365: Word, Excel, PowerPoint, SharePoint, Co-Pilot
• Reporting and analytics: Power BI (or equivalent)
• Collaborative delivery in a multicultural, distributed environment (Teams; governance meetings)