Contract Manager - Facilities Management

Job Title: Facilities Contract Manager

Location: Must be willing to travel regularly to assigned sites across NCR, Luzon, Visayas, and Mindanao. (Travel Allowance is provided)

Role Summary

The Facilities Contract Manager is responsible for the overall financial, commercial, and operational performance of the assigned account. This role ensures delivery excellence in Facilities Management while driving profitability (P&L), revenue growth through extra works, and contract sustainability via renewals and extensions.

The position requires strong client relationship management, commercial acumen, and technical FM expertise. Experience supporting complex industrial environments (e.g., shipyard facilities) is highly advantageous.

Key Responsibilities

1. Financial & Commercial Management

• Own and manage the Profit & Loss (P&L) of the account, ensuring financial targets are met or exceeded

• Identify and drive revenue opportunities, including:

  • Extra works
  • Variations
  • Value-added services

• Develop cost optimization strategies while maintaining service quality

• Ensure accurate financial forecasting, budgeting, and reporting

2. Contract Management & Growth

• Lead contract performance management in alignment with SLAs and KPIs
• Drive contract extensions and renewals through strong delivery and client engagement
• Support contract negotiations, scope enhancements, and commercial discussions
• Ensure compliance with contractual obligations and governance standards

3. Facilities Management Operations

• Oversee end-to-end FM operations, including:

  • Hard Services (Engineering, Maintenance)
  • Soft Services (Housekeeping, Security, etc.)

• Ensure operational efficiency, safety, and regulatory compliance

• Implement best practices and continuous improvement initiatives

• Manage vendors and service partners to ensure service excellence

4. Stakeholder & Client Management

• Act as the primary point of contact for client stakeholders
• Build strong relationships to drive client satisfaction and retention
• Handle escalations effectively and provide timely resolution
• Deliver regular business reviews and performance reports

5. People & Team Leadership

• Lead and develop site teams to drive high performance
• Foster a culture of accountability, safety, and service excellence
• Ensure proper resourcing and capability alignment

Qualifications & Experience

• Bachelor’s degree in Engineering, Facilities Management, Business, or related field

• Proven experience in Facilities Management / Integrated Facilities Management (IFM)

• Strong background in:

  • P&L management and commercial operations
  • Client-facing roles with contract accountability
  • Driving extra works/revenue growth initiatives

• Demonstrated success in contract renewals and stakeholder management

Skills & Competencies

• Strong commercial and financial acumen
• Excellent client engagement and negotiation skills
• Ability to identify and convert business opportunities
• Strong leadership and team management capability
• High level of adaptability in a dynamic environment

Additional Requirements

• Willing to travel across multiple sites and branch locations nationwide.
• Travel Allowance is provided