Contract Medical Client Account Representative

Contract Medical Client Account Representative

$19-22 an hour

Birmingham, AL

Our client is seeking a dedicated Medical Client Account Representative to join a specialized practice management and healthcare billing team. In this on-site role, you will be responsible for managing accounts receivable inventories, resolving outstanding medical claims, and conducting systematic insurance follow-up to secure appropriate reimbursement for specialty medical services. We are looking for independent problem-solvers who can dive into complex claim pipelines and navigate payer policies with accuracy. If you have a solid background in medical billing and want to support vital revenue cycle operations, we encourage you to apply.

Job Duties:

• Manage assigned medical accounts receivable portfolios to support timely revenue recovery
• Conduct routine follow-up on unpaid, underpaid, denied, and aging insurance claims
• Research root causes of claim nonpayment and take corrective action such as submitting corrected claims or appeals
• Review explanation of benefits (EOBs), remittance advice, and payer correspondence thoroughly
• Contact insurance carriers and responsible parties to resolve outstanding balances and secure payment
• Document all collection notes, account activities, and next steps accurately in the billing system
• Prioritize daily task queues based on account aging, filing limits, and financial recovery potential
• Identify recurring reimbursement or denial trends and escalate patterns to department leadership
• Collaborate with billing, coding, payment posting, and clinical personnel to resolve complex issues
• Maintain strict adherence to HIPAA guidelines, compliance standards, and organizational data policies

Experience:

• Professional experience in medical billing, accounts receivable, or healthcare revenue cycle management
• Demonstrated ability to research and resolve denied, rejected, and aging insurance claims
• Working knowledge of medical claim forms, payer guidelines, timely filing constraints, and appeal protocols
• Exceptional attention to detail, organization, and problem-solving abilities
• Ability to work independently, take initiative, and manage competing priorities effectively
• Prior specialty medical billing experience—particularly in ophthalmology, retina, or similar practices—is a strong plus
• Familiarity with medical billing software platforms such as NextGen or MDI is considered advantageous

At our clients’ request, only individuals with required experience will be considered.

Please note - if you have recently submitted your resume to a PangeaTwo posting, your qualifications will be considered for other open opportunities.

Your resume will never be submitted to a client without your prior knowledge and consent to do so.

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