Contract Processor I

At Holiday Inn Club Vacations, we believe in strengthening families. We look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

POSITION DESCRIPTION:

The Contract Processor I position is responsible for the timely and accurate preparation and processing of vacation packages, new sales and standard upgrade contract documents. Additionally, this position is responsible for the daily update of demographic, sales personnel, and marketing information.

COMPANY BENEFITS

• Comprehensive Benefits: Medical, Dental, Vision & Prescription
• Other Elective Coverages: Pet Insurance, Short & Long Term Disability, AD&D, Hospital Indemnity, Critical Illness, Accident Injury, Life Insurance
• HSA/FSA
• EAP - Employee Assistance Program (Free Mental Health, Financial & Legal Counseling)
• 401K with Company Match
• PTO
• Heavily Discounted Hospitality Stays & the Company Perks Website
• Tuition Assistance
• Growth Opportunities & Stability
• Excellent Company Culture

ESSENTIAL DUTIES AND TASKS:

• Data entry and document preparation of vacation packages, timeshare purchases, and warranty deeds.
• Verifies exchange information, owner usage, and communicates transactions and balances to Sales Consultants.
• Conducts deed verifications and prepares documents for property transfers.
• Updates demographic and financial information.
• Prepares daily sales deposits. Documents accounts and properly route action items.

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

EDUCATION and/or EXPERIENCE

• High School Diploma or GED equivalency required.
• Minimum of 6 months contract preparation experience preferred.
• Minimum of 6 months’ cash handling experience preferred.

QUALIFICATIONS:

• Must be able to work weekends and late shifts as needed.
• Must be able to multi-task.
• Excellent communication skills.
• Excellent cash handling skills.
• Must be able to type 40 WPM.
• Must possess knowledge of Microsoft Word, Excel, Outlook.
• Must be detail oriented and well organized.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.