Contract Publicity Officer

(Salary from $36,570 plus 10% Year-end Incentive Payment)

* Successful candidate will be offered with continuous employment till reaching the prevailing retirement age upon passing the probationary period.

Main Duties:

The main duties of the Contract Publicity Officer are as follows, depending on the deployment.

i)       News Services: handling media enquiries, preparing press releases, organising media events, liaising with the media and conducting media research;

ii)      Community Relations and Communication Services: managing publicity, promotion, public relations, media and corporate communications. This includes organisation of publicity campaigns, community-relations projects, corporate events, and publicity on various social media platforms, as well as website management, design and production of multimedia content [e.g. videos (including Reels/Shorts), visuals, animations, infographics, print- and e-publications, promotional collaterals], and operation of exhibition centre;

iii)    Complaints and Enquiries: processing complaints and enquiries cases; compiling complaint statistical reports and maintaining the complaint management system.

iv)    Perform ad-hoc duties / projects as required.

(Note:     The Contract Publicity Officer will be required to work irregular hours, outside office hours and non-office environment. Subject to posting to different fields of work and operational needs.)

Entry Requirements:

(a)      a Hong Kong degree, or equivalent; and at least 5 years’ experience in journalism, publicity, corporate communications, event management, website, digital and social media marketing, visual communication, publication, customer service, complaint management; OR

(b)     a relevant diploma from a registered post-secondary college issued after the date of its registration, or equivalent; and at least 5 years’ experience in journalism, publicity, corporate communications, event management, website, digital and social media marketing, visual communication, publication, customer service, complaint management; AND

(c)      Level 2 (“Grade E” before 2007) or above in Chinese Language and English Language in HKDSEE or Grade E or above in Chinese Language and English Language (“Syllabus B”) in HKCEE, or equivalent (Note 1).
[Level 3 (“Grade C” before 2007) or above in Chinese Language and English Language in HKDSEE or Grade C or above in Chinese Language and English Language (“Syllabus B”) in HKCEE would be an advantage.] AND

(d)     Conversant with photography, digital media, using AI apps for content development and video production will be an advantage.

(e)      Strong English and Chinese writing skills, good spoken English, Putonghua and fluent Cantonese.

Note :

(1)     For appointment purpose, “Grade C” and “Grade E” in Chinese Language and English Language (Syllabus B) in the HKCEE before 2007 are accepted administratively as comparable to “Level 3” and “Level 2” respectively in Chinese Language and English Language in the 2007 HKCEE and henceforth.

(2)     All qualifications and working experience required should be obtained on or before the closing date for application.

(3)     Written skills of candidates will be assessed during the interview.

Terms of Appointment:

The appointment will be on Housing Authority regular terms of employment, with continuous employment being offered till an employee reaches the prevailing retirement age upon passing the probationary period.  On top of the base salary, the employee may receive a year-end incentive payment at 10% of the total base salary received upon satisfactory completion of every full year of service.  The entry pay, terms of appointment and conditions of service to be offered are subject to the provisions prevailing at the time the offer of appointment is made.

Closing Date of Application:

4 September 2026

How to Apply:

Application form [HD917 (Rev. 2024)] is obtainable from –

(i)            the reception counters at the atrium of Hong Kong Housing Authority Headquarters, 33 Fat Kwong Street and the Hong Kong Housing Authority Customer Service Centre, 3 Wang Tau Hom South Road;

(ii)          the Hong Kong Housing Authority website (https://www.housingauthority.gov.hk/tc/common/pdf/global-elements/forms/general-information/HD917.pdf), or

(iii)         by fax through our telephone hotline [2712 2712](tel:2712 2712) (Please press in sequence 4, 5, 7 after choosing the language).

Completed forms, together with copies of –

a.       supporting documents of working experience such as reference letters;

b.       resumé showing detailed job descriptions of all current and previous employment; and

c.       certificates and transcripts (for holders of academic qualifications other than those obtained from Hong Kong institutions/Hong Kong Examinations and Assessment Authority)

must be submitted on or before the closing date for application via one of the following means –

By post – Please submit to the postal address below and specify “Application for the post of Contract Publicity Officer” on the envelope.  To avoid unsuccessful delivery of mail items, please ensure that the correct address is clearly printed or written on the envelope and sufficient postage has been paid before posting.  Mail items bearing insufficient postage will not be delivered to the Hong Kong Housing Authority and will be returned to the sender or disposed of by the Hongkong Post, where appropriate.  The applicant will bear any consequences arising from not paying sufficient postage.  The first postmark date on the envelope will be regarded as the date of submission of the application form and copies of supporting documents.

Online submission can also be made through:

(i)   GovHK (https://eform.one.gov.hk/form/hou030/en/)

(ii)   Hong Kong Housing Authority website (https://www.housingauthority.gov.hk/en/global-elements/forms/general-information/index.html)

(iii)   iAM Smart (https://www.iamsmart.gov.hk/en/e-service-eform.html)

Candidates who apply online should submit all copies of (a), (b) and (c) above to the postal address below on or before the closing date for application.  Please specify “Application for the post of Contract Publicity Officer” on the envelope, and the reference code should be quoted on the envelope and the copies of supporting documents.

In person – Candidates may also submit their application form and supporting documents to the application drop-in box located at the reception counters at the atrium of the Housing Authority Headquarters, 33 Fat Kwong Street, Kowloon, Hong Kong.

Applications will be processed according to the academic qualifications attained and working experience obtained by the applicant by the closing date for application.  Where a large number of candidates meet the specified entry requirements, shortlisting criteria may be devised to select the better qualified candidates for further processing. In these circumstances, only shortlisted candidates will be invited to attend the interview.

Applications which are not made in the prescribed form, or incomplete, or not signed, or without the required supporting documents, or late, or submitted by email or fax will not be considered.  As we may contact the applicants by the mailing address, email address or telephone number provided on the application form, please provide clear and correct contact information.  Candidates who are not invited for interview may assume that their applications are unsuccessful.

Postal Address and Enquiry Telephone:

Appointments Sub-section, Hong Kong Housing Authority, 3/F, Block 2, Housing Authority Headquarters, 33 Fat Kwong Street, Ho Man Tin, Kowloon

Contact Address and Enquiry Telephone:

Appointments Sub-section, Hong Kong Housing Authority, 3/F, Block 2, Housing Authority Headquarters, 33 Fat Kwong Street, Ho Man Tin, Kowloon

(Enquiries: Ms. TANG at [2761 6566](tel:2761 6566))