Contract Senior IT Operator (Ref: JDB/MSI/CSO)

Requirements:

• Certificate or above in IT discipline or equivalent;
• Fluent in spoken and written English & Chinese;
• Must have at least 4 years of IT experience and 3 years of experience in data centre operation. Less experience in data centre operation will be considered as IT Operator;
• Able to work on a 5-day shift roster (7x24 shifts including daytime, night-time and overnight) from Monday to Sunday, and Public Holidays;
• Self-motivated, fast learning, result-oriented and willing to work under pressure.

Major Responsibilities

The IT Helpdesk/Operator shall:

• Perform system healthiness monitoring;
• Perform daily housekeeping tasks;
• Provide helpdesk support and log/update incoming enquiries;
• Provide first line problem solving and escalation;
• Generate users reports and system statistics;
• Escalate critical and unresolved technical issues to Senior IT Helpdesk/Operator and Project Manager from time to time.

As a caring company, staff development is one of our top priorities. We also offer on-the-job training and specialized training programme to uplift the potential of our staff.

Interested parties please send your detailed resumewith current and expected salary by emailto: hr_manager @ctil.comor by mail to "Human Resources Department, Computer And Technologies Soultions Limited, 18/F, Dah Sing Financial Tower (formerly known as Viva Place), No.36 Heung Yip Road, Wong Chuk Hang, Hong Kong". Please quote the employer reference number in the application.

In order to explore more about our growth initiatives and other job opportunities, please visit our website https://www.ctil.com/.

More job openings in our C&T group can be viewed in our website https://careers.ctil.com/index.php?page=en\_Job+Openings.

All personal data collected will be kept in strict confidence and would only be used for recruitment purpose.