Contract Supervisor

Mō OCS:

Ki OCS ka aro pū ki te whakaū i ō mātou ake mātāpono: Whakapono (Trust), Whakaute (Respect), Kotahitanga (Unity) me te Whakamana (Empowerment).

Ko tōnā waru tekau ngā tau mātou e mahi ana ki roto i te rāngai nei, he pai mutunga te kounga o ngā mahi Whakapaipai Whare Pākihi, Whakahaere Wāhi Mahi me te ratonga WasteLine Solutions e mahia nei ki ngā rāngai katoa i Aotearoa puta noa ki te ao.

About OCS

OCS is a global leader in facilities management with over 80 years of experience in New Zealand. We provide high-quality cleaning, facilities management, and WasteLine services across diverse sectors, helping organisations maintain safe, efficient, and welcoming environments.

The Role

We are looking for an experienced and motivated Contract Supervisor to join our Auckland operations team. Reporting to the Contract Manager, you will play a key role in supervising cleaning staff, maintaining quality service delivery, supporting health and safety compliance, and ensuring client expectations are consistently met. This is a hands-on position that combines people leadership with operational support.
Your responsibilities include, but are not limited to:

• Supervise and support cleaning teams across assigned sites
• Ensure all shift work is completed within required timeframes and quality standards
• Monitor staff performance, productivity, attendance, and conduct
• Conduct site inductions and provide ongoing training to team members
• Coordinate relief staff and assist with workforce planning requirements
• Maintain effective communication with site personnel, clients, and management
• Complete health and safety inspections, toolbox talks, and hazard reporting
• Assist with cleaning duties and operational tasks as required

About You

To be successful in this role, you will bring strong leadership skills and a commitment to delivering excellent service standards.

• Previous supervisory experience within cleaning, facilities management, or a similar operational environment
• Good understanding of cleaning methods, products, and safe equipment use
• Ability to lead, motivate, and develop team members
• Strong organisational and time management skills
• Effective communication and relationship-building abilities
• Commitment to workplace health and safety practices
• Physically capable of performing hands-on operational duties when required
• National Certificate in Cleaning and Caretaking (Level 2) or relevant industry experience is advantageous

This role is subject to pre-employment checks and may require a clean criminal record. Final appointment is contingent on satisfactory results.

Applicants must have:

• NZ residency or a valid NZ work visa
• A reliable and professional approach to work
• The ability to work collaboratively within a team environment

If this sounds like the right role for you, please apply and attach a CV and cover letter. We look forward to hearing from you.