Contract Support

Job Summary:

Ethos Group Facilities Division are currently seeking a Contract Support professional to join our team in London. The successful candidate will play a key role in providing administrative support for our maintenance contracts.

Title: Contract Support

Purpose: Providing administrative support

Responsible To: Line Manager

Location: Office based in Victoria,London

Subordinates: None

Main responsibilities**: Co-ordinating engineers’ diaries and assisting the business with administration duties including, but not limited to:**

• Efficiently planning work

• Arranging access and liaising with customers, via the telephone and email.

• Responsible for co-ordinating works to be carried out in high end occupied properties.

• Reading and understanding certificates and reports

• Checking and accurately uploading documents

• Raising work orders

• Producing reports

• Liaising with Ethos engineers and Service Partners

• Interacting with customers either on the phone or in person

• Making phone calls and answering phones

• Building and maintaining good relationships with clients, contractors and engineers

• Monitoring and responding to emails

• Participating in office meetings

• Providing feedback on office / business efficiency and suggesting possible improvements

• Being ready for any other administrative tasks that are required

Experience:

• Proven experience in administrative support or contract support roles (Open to entry level applications to learn and develop)

• Experience using a CAFM system

• Strong organisational skills with meticulous attention to detail

• Excellent communication skills, both written and verbal

• Proficiency in Microsoft Office suite, particularly Excel and Word

• Ability to work effectively in a fast-paced environment and manage multiple tasks

If you are a proactive individual with a keen eye for detail , we invite you to apply for this exciting Contract Support position.

Job Type: Full-time

Pay: £30,000.00-£31,000.00 per year

Work Location: In person