Contract Support Officer (HRS) - Fixed Term

The City of Lincoln Council are looking to appoint a Contract Support Officer to join our Maintenance Team based at Hamilton House on a fixed term basis. At the City of Lincoln Council, we pride ourselves on providing sustainable homes for our residents. We own and manage more than 7,700 properties within the City of Lincoln, carrying out over 32,000 repairs every year.

The successful candidate’s duties will involve assisting the Service Manager in the delivery of the Council's Housing Repairs Service, as well as providing technical support to the Maintenance Manager and other officers of the service.

Proficient use of computerised systems is essential, including data input and analysis using both proprietary systems and Microsoft Office. You should possess excellent customer care, presentation and communication skills. The role also requires effective organisational skills to meet challenging deadlines and interactive attendance at meetings with colleagues, tenants and Members.

If you feel you have the skills, experience and drive required, we look forward to receiving your application.

The successful candidate will be able to demonstrate:

• Ability to support the development of new and creative approaches to service delivery.

• Ability to communicate with a wide range of people and organisations.

• Ability to be structured, logical and objective in approach to work and decision making.

• Awareness of issues relating to premises management including controlling of resources.

• Ability to transport oneself around the city.

• GCSE Maths and English grades A-C or equivalent.

Benefits we offer:

• Flexible working options / Flexi time scheme.

• Generous annual leave entitlement plus bank holidays.

• Local government pension scheme.

• Employee online discount scheme (including cinema, retail / supermarkets and homeware / tech).

• Health and Wellbeing support.

• Sustainable Travel Options (Tax free bike scheme and discounted City parking).

• Free on-site parking at Hamilton House.

For an informal discussion, please contact Niall Green (Business Services Team Leader) on [email protected]

In order to complete your application, please download and read the job description attached. You will find the essential criteria required for the role in the person specification section, so please ensure you address this in your supporting statement.

All external candidates are subject to satisfactory pre-employment checks and a 6-month probationary period.

Please be aware that the City of Lincoln Council does not hold a UKVI sponsor licence and is therefore unable to sponsor work visas. If you think you may require a visa to work in the UK, please refer to UK Visas & Immigration before applying as you may be eligible to work in the UK via an alternative visa route.

As a Disability Confident Scheme employer, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.