Contract Support Osaka

Job ID

299147

Posted

07-Oct-2026

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Accounting/Finance, Administrative

Location(s)

Osaka - Osaka - Japan

Job Description Contract Support Role statement A customer and team facing role to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business, to provide a comprehensive and flexible administration service to the Directline (DL) team.

Key Result Areas People & Development

• Promote CBRE culture throughout the teams (Posters; noticeboards; internal communications; Team Meetings etc)
• Sickness & absence reporting
• Holiday tracking and Overtime with DL team lead
• Provide expense claim training for the team
• Maintain people records such as training, new starters / leavers (notification; System Set-Up; IT Requests)
• Communicate effectively and build/maintain relationships at all levels with internal and external customers.
• Answer calls and emails in a professional and timely manner.
• Attend and participate in any relevant training courses.
• Attend regular role specific meetings in order to share best practice.
• IC Card apply and inventory management support.

Contract

• Assist in compiling Site/Area Monthly meeting packs (& attend monthly meetings)
• Ordering of materials / parts / PPE
• Plan maintenance visits
• Monthly Meeting Report
• System Champions e.g. Contract Scope; WebQuote; iSCALA; PeopleSoft etc
• My Supplier (preferred suppliers; how to use; better buying etc)
• Ensure accurate labour allocations in relevant systems
• Attend and actively participate in customer Work Planning Meeting and support Work Order Specialist - Contract Support team with planning and scheduling works.
• Prepare and issue predefined reports, which form part of the contract and customer’s requirements both operational and financial.
• Drive PPM and Reactive performance through direct engagement with engineering team
• Familiar with daily operations and the specific scope of the contract e.g. which services are covered and which are chargeable.

Quality

• Ensure QHSE documentation is maintained and readily available using CBRE systems.
• Quality Management - record management; process updates (site/country)
• Ensure Supplier Management reviews take place and are recorded
• Manage CAFM system as key user on site including PPM records, reactive and reporting.
• Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.
• To maintain and update both manual and computer records relating to areas for which CBRE are responsible and keeping the shared CBRE drive and client electronic records up to date to enable full auditable trails.

Finance

• Ensure integrity of financial transactions form contract. Maintaining the WIP, Open purchase orders and debt to agreed contractual defined parameters
• Create accurate purchase orders in a timely manner
• Create/ raise job requests
• Attend and actively participate in weekly finance meeting with contract manager/subcontractors
• Regularly review and process supplier invoices
• Raise invoices (complete billing) in line with contractual and company deadlines
• Assist with month end financial reporting and ensure deadlines are met.

Our Values

• RESPECT : We act with consideration for others ideas and share information openly to inspire trust and encourage collaboration
• INTEGRITY : No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for
• SERVICE : We approach our clients challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities
• EXCELLENCE : We focus relentlessly on creating winning outcomes for our clients, employees and shareholders

About CBRE Group, Inc. CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com .

Service line: GWS Segment