Contracting Analyst - Agent Services

Position Summary

Our Agent Services Team is seeking a Contracting Analyst. The ideal candidate will have state licensing insurance experience. Candidates will be responsible for providing accurate information to both external and internal teams. Reviewing and processing agent onboarding & contracting paperwork to assure department and state guidelines are met. Candidates will also be responsible for servicing agent calls and their needs. Our Contracting Analysts are often the first point of contact for new agent onboarding and therefore are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.

Duties and Responsibilities

• Provide support and administrative services to our external broker agents, Field Marketing Organizations, and Independent contracted agents.
• Ensure proper completion of contracts, marketing agreements, and state filings.
• Collaborate with Department of Insurance to appoint agents & agencies.
• Ensure compliance with company and state policies, procedures, and standards.
• Administer and monitor internal and external programs to ensure compliance with external agent credentialling and training requirements.
• Plans, prioritizes, organizes and completes work to meet established objectives.
• Proactively identifies solutions to nonstandard requests.
• Applies knowledge/skills to a range of moderately complex activities.
• Acts as internal liaison and Agent Service resource for external producers relative to onboarding, system issues, contracting questions, and coordination of materials fulfillment.
• Administer aspects of routine state tracking, reporting, troubleshooting issues relative to licensing and contracting issues.
• Reporting: prepare and maintain daily, weekly, and monthly reports related to performance and production

Qualification and Skills

Required:

• High School Diploma
• Detailed oriented.
• Ability to multitask
• Ability to work in a fastpaced environment with strict deadlines.
• Proficient in Microsoft Office products
• Ability to work independently and with a team
• Ability to analyze data and make informed decisions.
• Must have legal right to work in the U.S.
• Able to pass a background check.
• Ability to problem solve.
• Office experience

Preferred:

• State Licensing Experience
• Insurance Experience

Equal Opportunity Employer

New Era Life Insurance is an Equal Opportunity employer that strives to provide and maintain a work environment that fosters mutual respect, professionalism, and cooperation. All qualified applicants will receive consideration for employment without regard to actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.