Contractor Manager

National Trade Services is seeking an experienced, organized, and motivated Contractor Manager to oversee the sourcing, recruitment, onboarding, compliance, and ongoing management of our nationwide network of subcontractors.

This position is responsible for ensuring National Trade Services and Brown Point Facility Management Solutions maintain a reliable network of qualified, compliant, and competitively priced contractors across multiple geographic markets and skilled trades.

The ideal candidate has experience working with subcontractors, facilities maintenance vendors, or skilled trades professionals and is comfortable building contractor relationships, managing compliance requirements, negotiating rates, and ensuring vendors meet company standards.

Key Responsibilities

Contractor Sourcing & Recruitment

• Actively source, recruit, and establish relationships with qualified subcontractors across multiple geographic markets.
• Build and expand a nationwide network of contractors specializing in HVAC, plumbing, electrical, general maintenance, and other facility services.
• Identify gaps in contractor coverage and proactively recruit vendors in underserved markets.
• Evaluate prospective contractors based on qualifications, capabilities, service areas, availability, and pricing.

Contractor Onboarding & Compliance

• Manage the contractor onboarding process from initial recruitment through approval.
• Collect, review, and maintain required vendor documentation, including W-9s, Certificates of Insurance (COIs), business licenses, and other compliance documents.
• Ensure all contractors meet company insurance, licensing, and compliance requirements before being approved for work.
• Monitor expiration dates and proactively obtain updated insurance certificates, licenses, and other required documentation.
• Maintain accurate, organized, and up-to-date contractor records.

Contractor Relationship & Performance Management

• Serve as a primary point of contact for subcontractors regarding onboarding, compliance, pricing, and performance.
• Build and maintain strong working relationships with existing contractors.
• Monitor contractor responsiveness, reliability, quality of work, and overall performance.
• Address contractor performance concerns and resolve service, communication, or compliance issues.
• Negotiate competitive service rates and establish agreed-upon contractor pricing.
• Work closely with internal operations and account management teams to ensure adequate contractor coverage for customer needs.
• Help develop and maintain consistent contractor management procedures and standards.

Qualifications

• Previous experience in contractor management, subcontractor coordination, vendor management, facilities management, construction, or a related field preferred.
• Experience sourcing, recruiting, and onboarding subcontractors or service vendors.
• Familiarity with skilled trades, including HVAC, electrical, plumbing, general maintenance, or commercial facilities services preferred.
• Knowledge of contractor compliance requirements, including Certificates of Insurance, W-9s, and business licenses.
• Experience negotiating contractor pricing and managing vendor relationships.
• Strong organizational skills with the ability to manage multiple contractors, documents, and ongoing requests.
• Excellent communication, relationship-building, and problem-solving skills.
• Ability to work independently and manage competing priorities in a fast-paced environment.
• Proficiency with Microsoft Outlook, Excel, and other standard business software.

Preferred Experience

Candidates with previous experience working for a facilities management company, national service provider, property management company, general contractor, or skilled trades organization are strongly encouraged to apply.

Experience building or managing a multi-state or nationwide subcontractor network is highly desirable.

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Application Question(s):

• How many years of experience do you have in vendor, subcontractor, or facilities management?
• Have you sourced, recruited, or onboarded subcontractors across multiple states or markets?
• Do you have experience working with skilled trades such as HVAC, plumbing, electrical, or general maintenance?
• Have you managed vendor compliance documents, including COIs, W-9s, and licenses?

Ability to Commute:

• Greenville, RI 02828 (Required)

Work Location: In person