Contracts Administrator Modern Apprentice

£20,000-£22,000 per year, Full-time (37.5 hours)

Job Purpose Are you a recent school/college leaver interested in starting a career in Digital Administration? We are expanding our team and looking for a Digital Applications Modern Apprentice.

Benefits include-

• On-site parking
• 4 day working week option available – 0.5 day gifted, with adjusted working works for 4 day week.
• Private dental insurance
• Private medical insurance
• Monthly team lunches
• 4 hours “Me Time” each month which can be used towards self improvement, charity work or anything you find fulfilling
• Great holiday allowance with your birthday off

Who are we looking for?

We are looking for a motivated individual to become a key member of our Contract Admin team who is able to work under pressure and is keen to take on opportunities for internal training and further development.

Key Responsibilities

Providing a centralised administrative function. Carrying out a variety of tasks to support the business in being efficient in its business processes.

Key tasks

• Onboarding
• Contract generation
• Quality control
• Contract Processing
• Live checks
• Ticketing
• Change of Tenancy
• Administration of pricing tool
• Objections and Rejections
• Phone Answering and call transfer
• Welcome Screens/Team Screen
• Greeting Guests
• Outbound Post
• Filing
• Managing Stock
• Preparing Reports/Presentations

Operational KPIs

• Onboarding time
• Data collection time
• Lock-in time
• Live ratio
• Objection ratio
• Rejection ratio
• Customer and partner feedback

Other goals

• Contribute to the refinement of the company processes
• Embracing technology to increase efficiency
• Co-operate fully with other functions in the company operation.
• Maintain awareness and communicate to the Company any influences that may affect the future operation of the Company.
• Special Activities: As necessary, undertake special projects or functions, which will occur from time to time.
• Support our brand.

Once you achieve your qualification, your salary will immediately go up to £24,00 (OTE £26,400).

What will I learn?

You will learn how to use our IT systems and Data bases, creating and using spreadsheets.

You will also learn how to manage your work, customer service skills and how to communicate in a busy office environment.

What qualifications or qualities are required?

5 National 5 Qualifications Including English. Good communication and IT skills, familiar with Office 365 packages.

IF YOU ARE INTERESTED PLEASE SEND YOUR CV TO: [email protected]