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Control Room Manager

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Hybrid

Control Room Manager

NatWest Group

Control Room Manager

Skills

RProcess ImprovementComplianceRisk Management

12 days ago

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Important information


Contract type:

Permanent

Location:

London, UK

Work mode:

Hybrid

Published on:

13 October 2026

What they need


Closing date for applications: 27/10/2026

Location London, United Kingdom

Job typePermanent | Contract typeFull Time

Remote / On-site Hybrid

You’ll spend some of your time at home, working with your team digitally. You’ll also regularly work at your office or hub to collaborate with your colleagues.

Managerial / Technical Lead

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00279724

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Control Room Manager

  • This is an opportunity for a highly self-driven individual to take on an exciting new career challenge
  • You will build and maintain a wide network of stakeholders of varying degrees of seniority
  • It’s a chance to have a tangible effect on our customers, put your existing skills to the test and advance your career
  • We’re looking for intellectually curious individual who are comfortable challenging existing processes, working collaboratively across teams and contributing to the ongoing evolution of the Control Room function

What you'll do

As a Control Room Manager, you’ll be identifying and managing complex transactional and employee conflicts of interest applying risk-based judgement to sensitive or ambiguous scenarios and establishing, monitoring and overseeing the effectiveness of the bank’s information barriers.

You’ll also be maintaining the integrity of the bank's information barriers, monitoring and controlling the flow of confidential and inside information between our private and public side businesses.

Additionally, you’ll be:

  • Providing data-led oversight and advice on Market Abuse and Conflicts risk management to all functions and franchises
  • Providing subject matter expertise to bank-wide control teams in relation to Control Room policies, systems and processes
  • Identifying themes, emerging risks and control gaps through MI, stakeholder engagement and horizon scanning
  • Escalating any significant issues to senior compliance management and liaising with them to appropriately remediate
  • Providing regulatory and policy advice and support to employees and colleagues, including input into local business procedures
  • Applying a proportionate and risk-based approach to the management and escalation of conflicts and information barrier issues
  • Driving continuous improvement, simplification and automation across Control Room processes and controls, reducing friction in customer and employee journeys

The skills you'll need

To succeed in this role, you'll need a strong compliance advisory background with technical knowledge of market abuse regulation from a control room or compliance background, with an understanding of anti-bribery and corruption legislation and its interaction with banking activities.

You’ll combine technical expertise in investment banking with strong judgement, stakeholder management skills and a pragmatic approach to commercially-balanced risk management.

You’ll also need:

  • Experience of oversight of business risk within a second line of defence role, particularly in relation to conflicts
  • Knowledge of regulatory oversight and enforcement frameworks and expectations, including horizon scanning best practice
  • Experience analysing complex issues, prioritising competing demands and making balanced risk-based decisions in a fast-paced environment
  • Strong knowledge and experience in defining policies, controls and risk management frameworks
  • An interest in process improvement, data-led oversight and technology-enabled compliance solutions
  • The ability to manage your own workflow, to required deadlines
  • To have a relevant CISI certification (Compliance & Risk), which is not essential, but if successful, we’d expect you to begin the certification pathway within one month of joining

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Tap each segment for details.

Your pay package

100% Base pay This is your base pay package that you take home every month.

+10% Pension funding This is monthly funding paid towards your pension.

up to +10% Benefit funding This is monthly funding paid towards a range of benefits you can choose from.

Your leave allowance

30 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Welcome to our Bishopsgate hub

Based only a few minutes’ walk from Liverpool Street Station, the central location of this office makes working there incredibly convenient. Everything you need is close by, so you can run errands, go to the gym, and socialise with friends and colleagues before and after work.

Bishopsgate recently underwent a multi-year refurbishment programme to improve spaces and facilities as well as become more sustainable.

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