Control Room Operators | Multiple Locations

Brief Description About the Role Securecorp is seeking a highly experienced Control Room Operator to join our team. This role is ideal for a security professional with a proven track record of maintaining operational excellence in complex, fast-paced environments.

The successful candidate will bring strong technical expertise, exceptional attention to detail, and the ability to make sound decisions under pressure. You will play a critical role in ensuring the safety and security of our client site by monitoring security systems, coordinating emergency responses, and maintaining accurate records while adhering to established procedures and compliance standards.

Benefits At Securecorp, we value our people and are committed to supporting your career and wellbeing through:

• Multiple position available around Melbourne
• Hands-on experience with industry-leading security systems, including Gallagher, Avigilon, Genetec, Ascom, and PassagePoint
• A collaborative and supportive team culture with ongoing training and professional development
• Clear career progression pathways with a nationally respected security provider
• Employee recognition and rewards programs
• Access to our Employee Assistance Program and wellbeing platform, including free health checks and exclusive discounts at major retailers, restaurants, fitness centres, travel, and more
• Online professional and personal development programs to support your continued growth

Key Responsibilities

• Monitor and operate CCTV and security monitoring systems
• Manage access control for staff, contractors, and visitors
• Coordinate with emergency services and internal stakeholders during incidents
• Respond to security risks in accordance with standard operating procedures
• Operate two-way radio communications and assist with personnel deployment
• Maintain accurate incident reports, visitor records, and operational logs
• Participate in scheduled training sessions and emergency response exercises

Skills & Experience To be successful in this role, you will have:

• Current Security Licence with Control Room endorsement
• Current First Aid and CPR certification
• Strong administration and computer skills
• Experience working with fire panels and in dynamic operational environments
• Experience with security platforms such as Gallagher, Avigilon, Genetec, Ascom, or PassagePoint
• A current driver's licence and reliable transport
• The ability to work independently while contributing effectively within a team

About The Company Our commitment to reliability, integrity, and exceptional service underpins everything we do. We foster a workplace where our people are supported with stability, career development, and opportunities to grow.

Securecorp is an equal opportunity employer, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans and people of all ages, sexualities, genders, abilities and cultural backgrounds. We are committed to creating an inclusive workplace where everyone is valued and respected.

Securecorp Protective Services Pty Ltd Private Security Business Licence: 805-434-70S