Control Room Supervisor

Requirements:

• Good oral and written communication skills
• IT skills ( Microsoft Word, Excel and Outlook)
• SIA Licence (CCTV and Security Guard/Door Supervision)
• Must have previous CCTV control room experience
• Checkable full 5 years work/education history – all successors subject to BS7858 screening

Responsibilities:

• Booking Security officers on/off duty
• Recording safety check calls, monitoring and solving problems
• Answering incoming calls from officers and customers – recording important details accurately
• Monitoring CCTV Surveillance system
• Dealing with Local Law Enforcement and First Aid Agencies
• Provide accurate and detailed shift reports verbally and in writing
• Issuing and checking of keys in accordance with control room procedures
• Assisting with roster allocations and covering shifts with officers at short notice
• Directing and monitoring mobile drivers in respect of Alarm Activation and Patrols
• Dealing with all control room issues, reporting to the Operations Manager.

Shift schedule:

Saturday and Sunday - Day 12 hrs shift

Monday and Tuesday - Night 12 hrs shift

Pay: From £13.85 per hour

Work Location: In person