Control Room Technician

Job Advert

We are looking for a Control Room Technician to join our Control Centre team, playing a critical role in the safe and reliable operation of the railway.

This is a safety-critical, technical position responsible for controlling the traction power supply, coordinating possessions and isolations, and supporting the response to incidents and system failures. The role operates on a 24/7 shift rota, providing continuous cover across the network.

You will report operationally to the Control Centre Duty Manager / Supervisor while being accountable overall to the Technical Interface Manager.

What You’ll Do

• Control the high-voltage and traction power supply system, including operation of SCADA systems
• Safely implement and coordinate planned and emergency possessions and isolations
• Ensure full compliance with electrical safety rules and operational procedures
• Coordinate and prioritise the activities of First Line Response Technicians (FLRTs) and maintenance contractors
• Provide technical advice to Control Centre colleagues, operations staff, and train crews
• Control all works during engineering hours to maximise efficiency and safety
• Maintain accurate records, permits, and safety documentation
• Input fault and incident data into relevant systems and produce reports when required
• Liaise with external parties including Distribution Network Operators (DNOs)
• Support incident response and escalation, making informed technical decisions under pressure
• Deputise for the Information Assistant when required

What You’ll Need

Essential / Desirable Experience & Qualifications

• ONC (or higher) qualification in Electrical / Electronic Engineering (Essential)
• Demonstrable technical experience in a railway, HV power supply, or similar operational environment (Essential)
• Electrical ‘Authorised Person’ Certification (Desirable)
• Ability to use and understand computer systems
• Strong decision-making skills, particularly in time-critical and safety-critical situations
• Ability to prioritise actions to maintain safety and operational performance
• Willingness to maintain Track Awareness/Sentinel certification (to support emergency response)

Personal Attributes

• Confident, professional, and able to make independent technical decisions
• Calm under pressure with clear communication skills
• Reliable, punctual, and accountable
• Flexible and able to work a 24/7 shift rota, including nights, weekends, and bank holidays
• Able to maintain confidentiality, integrity, and professionalism at all times

Working Pattern

• Rostered 8-hour shifts on a 24/7 rotation
• Based across Poplar and Beckton Control Centre sites
• Annual leave allocated via pre-arranged block leave

Diversity & Inclusion

KeolisAmey Docklands is committed to creating an inclusive working environment where everyone is treated with dignity and respect. We value the diversity of our workforce and welcome applications from all sections of the community, regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

NOTE: Please ensure your CV and Covering Letter clearly outlines why you are suitable for the role.

Closing Date: 30th Augutst 202