Controller

Overview Gatlinburg SkyPark is seeking a proven leader in accounting and finance to join the Executive Team and help support the park's mission of creating unforgettable Smoky Mountain adventures for our guests — from the SkyLift and record-setting SkyBridge to our trails, dining, and retail experiences. The Controller is a key leadership role responsible for directing all financial and accounting activities while supporting the achievement of revenue, income, and guest service objectives. This full-time, year-round position reports to the General Manager (with dotted-line reporting to the corporate accounting group) and serves as a contributing member of the Boyne Resorts company-wide finance and accounting team.

Full-Time, Year-Round Team Member Benefits

• Eligibility for Medical, Dental, and Vision Insurance as well as paid time off
• Eligible for enrollment in our 401K and Life Insurance programs
• Free entrance to the Gatlinburg SkyPark and all Gatlinburg Attractions Association attractions
• Discounts at Smoky Mountain Smash, Smoky Mountain SIPS, and the SkyPark Shop
• Complimentary and discounted passes at other Boyne and partner resorts (skiing, golf, and attractions)

Compensation for this position is based on experience, with bonus potential based on company and personal performance.

Responsibilities Essential Responsibilities

• Lead planning and budget processes for Gatlinburg SkyPark to achieve organizational financial goals across all park operations (attractions/admissions, food & beverage, and retail)
• Prepare monthly balance sheets, P&L statements, capital budgets, and ROIs
• Provide timely financial reviews and forecasting to senior management
• Lead and support cross-functional team members who assist with daily accounting, bookkeeping workflows, and month-end closes processes
• Contribute as a member of the Boyne Resorts finance and accounting team, including the company-wide annual audit
• Maintain banking relationships
• Perform monthly reconciliation of balance sheet accounts
• Participate as a senior staff member contributing finance perspectives to strategic decisions
• Ensure compliance with corporate policies and accounting standards
• Drive transformation initiatives or process improvements through technology
• Oversee cash handling, admissions/ticketing revenue controls, and reconciliation across all point-of-sale locations

Leadership & Management

• Supervise and support cross-functional team members to meet departmental goals
• Establish departmental standards, guidelines, and objectives
• Maintain a guest-focused culture across all areas of responsibility, while ensuring strong controls

Qualifications Required Qualifications

• Bachelor's degree in Accounting, Finance, or Business (CPA preferred)
• Minimum 7 years progressive experience in finance and accounting
• Strong skills in forecasting, budgeting, and Microsoft Excel
• Strong knowledge of US GAAP, with experience assembling and reviewing financial statements
• Experience with point-of-sale, ticketing/admissions, and enterprise accounting software
• Excellent communication and presentation skills for all organizational levels
• Strong analytical, problem-solving, and leadership abilities
• Ability to be on-site in Gatlinburg, TN for this leadership role

Preferred Experience

• Attraction, tourism, or hospitality industry background
• Experience with ticketing/admissions systems
• Working with multiple point-of-sale systems