Convenience Store Managere

Bismarck, Expressway and Rosser Location

Reports To: Retail Operations Manager

Job Summary: The Store Manager is responsible for day-to-day store operations, including scheduling, training, and supervising employees and the assistant manager. The Store Manager is accountable for store profits, managing controllable expenses such as labor, inventory levels, cash, and inventory shortages.

Responsibilities:

• Assist in recruiting, training, and scheduling team members.
• Motivate, encourage, and challenge store cashiers.
• Resolve customer complaints in a timely and professional manner.
• Implement and enforce established daily operating procedures to maintain a clean, well-stocked, organized, and attractive store.
• Ensure proper stocking, attractive displays, accurate pricing, and safe product placement.
• Uphold quality brand image standards and successfully pass evaluations.
• Supervise and apply discipline to store employees and the assistant manager according to company policy.
• Complete daily paperwork and computer entries in accordance with management's schedule.
• Monitor daily cash over/short, inventory shrinkage, and drive-offs.
• Comprehend all information in daily store operations reporting.
• Enforce all company policies and procedures for in-store operations.
• Execute monthly promotions, ensuring timely posting of POS advertising/signage.
• Communicate and execute price change requests, markdowns, and markups as directed.
• Enforce fuel storage regulations in accordance with governmental and environmental policies.
• Cultivate strong and enduring relationships with suppliers and service providers to foster positive collaboration and implement and apply all merchandising as required by vendors.
• Ensure adherence to safety and security protocols and report unsafe conditions.
• Report and handle all employee and customer incidents or accidents following company procedures.
• Other duties as assigned.

Physical Demands:

The physical demands outlined below are representative of those necessary to successfully perform the essential functions of this job.

• Continuously (66-100%): Use hands dexterously, talk or hear, prolonged periods of standing and working on the cash register or related equipment.

• Frequently (34-65%): Walk, sit, stoop/kneel/crouch, climb, lift up to 15 pounds.

• Occasionally (1-33%): Reach with hands and arms, balance, lift up to 50 pounds.

• Ability to engage in repetitive movements over extended periods.

• Some locations may require the ability to lift up to 40-pound propane tanks.

• Occasional outdoor work in adverse weather or temperature conditions may be required.

• Five years of previous retail management experience

• Ability to meet physical requirements such as lifting up to 50 lbs., climbing ladders, kneeling, and bending, etc.

• Strong work ethic

• Exceptional customer service skills

• Excellent verbal and communication skills

• Proficient computer skills

• Self-motivation and decision-making skills are crucial

• Flexible availability and ability to respond to any incidents