Crave Cookies, Michigan Ave

COOKIE SHOP LEAD/EXPERIENCED BAKER
Crave Cookies is looking for a reliable, energetic, and experienced Cookie Shop Lead to join our downtown Chicago team. We need someone who takes pride in producing high-quality cookies, can lead a shift confidently, and understands the importance of consistency, cleanliness, speed and excellent customer service.
Responsibilities
<ul>
<li>Prepare, portion, bake, decorate, and package cookies according to Crave Cookie's recipes and quality standards.</li>
<li>Ensure every cookie is baked and presented consistently.</li>
<li>Lead employees and assign responsibilities during each shift.</li>
<li>Provide friendly, fast, professional customer service.</li>
<li>Monitor product quality, freshness, inventory and waste.</li>
<li>Maintain a clean, organized, and food-safe workplace.</li>
<li>Properly open or close the store and complete required checklists.</li>
<li>Operate the point-of-sale system and handle customer transactions accurately.</li>
<li>Help train and coach team members.</li>
<li>Maintain dependable attendance and arrive on time for every scheduled shift.</li>
<li>Communicate staffing, product, equipment, and customer concerns to management.</li>
<li>Perform well during busy periods in a fast-paced downtown location.</li>
<li>Help create a fun and positive atmosphere for customers and coworkers.</li>
</ul>
QUALIFICATIONS:
<ul>
<li>At least one year of experience in baking, food service, retail management, or shift leadership preferred.</li>
</ul>
Pay: From $17.00 per hour
Benefits:
<ul>
<li>Employee discount</li>
<li>Flexible schedule</li>
</ul>
Work Location: In person

Cookie Expert Closing Shift

Cookie Expert Closing Shift

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