Coordinator Cargo Operations

To coordinate and ensure timely execution of cargo operations activities for the assigned area, including vessel load/discharge, terminal coordination, documentation, and stakeholder communication, while maintaining operational accuracy, compliance, and adherence to SLAs

Required Experience & Skills

• Minimum Graduate from any field.
• 4 to 5 years of experience in transportation/cargo operations
• Strong knowledge of cargo operations and terminal processes
• Proficiency in business systems / IT tools used in operations

General Tasks and Responsibilities

1. Ensure task completion as per agreed SLA with Areas / Region

a. Arrange Load/Discharge (TBU / CBF)

• Check and trace pending containers
• Check customs status
• Check DG documentation and acceptance
• Review import discrepancies before vessel arrival
• Create and evaluate no-move status for containers
• Create and provide TBU
• Handle COD and late runner cases
• Update missing PT DG container numbers in FIS
• Insert container numbers and stowage position for DG cargo
• Maintain terminal dates
• Coordinate OOG handling and update E-forms as per guidelines
• Monitor cargo patrol and DG hold containers

b. Distribute Load/Discharge Information

• Share DG manifest
• Provide load/discharge information
• Share reefer manifest

c. Finalize Load/Discharge

• Prepare and submit manual TDR
• Validate planned vs actual load/discharge data
• Maintain round voyage actuals
• Obtain VIA/rotation number from terminal and customs

e. Organize Ad-hoc / Special Handlings

• Seal changes and reefer temperature deviations
• DG placard issue resolution
• Re-export and long-standing containers
• Monitor import evacuation within free time
• Ensure compliance with port, terminal, marine, and customs regulations
• Coordinate with partners and stakeholders for timely and accurate cargo data exchange
• Monitor and approve late gate requests as per protocols
• Maintain records of containers not in terminal, missing documents, and shortfall cases
• Track and update operational exceptions
• Generate and share reports (BB, DG manifests, empty containers, tank containers, etc.)
• Reconcile planned vs actual operations and identify discrepancies
• Maintain deadlines and cut-offs in FIS/workflow tools

Position KPIs

• LAB (Loaded as Booked)

• Process Accuracy & Timeliness

• Variable / Terminal-related costs

• Additional KPIs defined by CoE (Center of Excellence)

  Communication / Organizational Skills

• Good communication and coordination skills

• Strong time management and organizational abilities

• Values / Behaviors

• Positive, proactive can-do attitude

• Ability to work effectively under operational pressure

• Team-oriented mindset with ownership and accountability

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.