Coordinator, Friendly Visiting Program

Queens Community House (QCH) is seeking a full-time Coordinator to support our Friendly Visiting Program and help strengthen connections between volunteers and older adults in our community.

If you are passionate about volunteer engagement, community outreach, and making a meaningful difference in the lives of older adults, this is an opportunity to put your skills to work. The Coordinator will help recruit, onboard, place, and support volunteers while connecting prospective volunteers with opportunities across QCH’s network of programs.

Friendly Visiting connects volunteers with homebound older adults to reduce social isolation, provide companionship, and help monitor general well-being.

What You’ll Do

• Assist with the coordination of the Friendly Visiting Program, with a focus on volunteer recruitment, interviewing, placement, and ongoing engagement.
• Conduct initial screenings of prospective QCH volunteers and clients, provide information about Friendly Visiting, and make referrals to other QCH programs as appropriate.
• Manage the Friendly Visiting volunteer onboarding and orientation process.
• Conduct client home visits and assessments.
• Complete weekly and monthly reports and data entry as required by NYC Aging.
• Coordinate and execute volunteer recognition events, trainings, and other opportunities to recognize and engage volunteers.
• Manage Friendly Visiting volunteer social media groups and develop content for monthly volunteer newsletters, tip sheets, and other communications.
• Identify and participate in community outreach and volunteer recruitment opportunities, including fairs, local markets, community organizations, and businesses.
• Maintain accurate program records and prepare statistical and activity reports related to Friendly Visiting volunteer participation.
• Participate in staff meetings, trainings, professional development, and other agency activities.
• Perform other duties as assigned by the supervisor.

What You Bring

• Bachelor’s degree in Human Services, Social Services, Social Work, Communications, Nonprofit Leadership, Public Administration, or a related field.
• Minimum of 2 years of experience in Human Services, Social Services, Social Work, Nonprofit, or a related field.
• Strong leadership skills, including the ability to motivate, direct, and mobilize volunteers.
• A community-minded approach with strong relationship-building, communication, and networking skills.
• Excellent organizational and problem-solving skills, with the ability to multitask and work independently.
• Ability to maintain confidentiality and exercise appropriate discretion.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
• Availability to work occasional evenings and some weekends as needed.
• Must successfully complete the required NYS Clearance Review Background Check upon hire.

Preferred Qualifications

• Volunteer experience working with older adult populations.
• Experience coordinating volunteers, community programs, outreach initiatives, or similar services.

Why Work at Queens Community House?

At QCH, you'll join a mission-driven organization committed to strengthening communities and creating opportunities for people of all ages to thrive. We value collaboration, inclusion, professional growth, and the contributions every employee makes to our communities.

QCH Benefits Include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 403(b) Retirement Plan
• Paid Time Off ‍‍- NY Paid Family Leave Supplement
• Professional Development & Training Opportunities
• Mission-Driven, Community-Focused Work Environment

Make an Impact at QCH

Bring your experience, compassion, and passion for community engagement to a role where you can help build meaningful connections, engage dedicated volunteers, and make a difference in the lives of older adults.

Join Queens Community House and help build stronger, more connected communities — one relationship at a time.

• Volunteer experience working with older adult populations.