Coordinator

Job Title: Coordinator

Department: Operations
Reports to: Head of Operations
Location: Calamba, Laguna

Job Summary

• The Coordinator is responsible for supporting daily transport operations, ensuring timely movement of goods, and handling related administrative tasks such as billing and collection. The role includes coordination with drivers, clients, and warehouse teams to track shipments, resolve delivery issues, and ensure proper documentation.

Responsibilities

• Coordinate daily delivery and transport schedules.
• Track and monitor shipments to ensure timely deliveries.
• Communicate with drivers, warehouse personnel, and clients for updates and instructions.
• Prepare and maintain dispatch documents, delivery receipts, and transport records.
• Work with warehouse staff to ensure correct and complete loading of goods.
• Assist in planning delivery routes and schedules for efficiency.
• Provide updates on delivery status and proactively address any delays or concerns.
• Coordinate vehicle availability and assist in monitoring basic fleet maintenance schedules.
• Preparing invoices and delivery receipts for completed shipments
• Following up on client payments and outstanding balances
• Coordinating with accounting for reporting of collections and billing issues
• Ensure proper filing and safekeeping of transport-related documents.
• Monitor and help track operational KPIs such as on-time delivery rate and dispatch accuracy.

Qualifications

• At least college level, any course.
• At least 1 year of work experience in logistics, dispatch, transport coordination, or a related field.
• Basic knowledge of transport documentation, routing, and shipment tracking.
• Familiarity with billing and collection processes is an advantage.
• Good communication skills (both written and verbal).
• Strong attention to detail and organizational skills.
• Ability to handle multiple tasks and work under pressure.
• Proficient in basic computer applications (Excel, email, document encoding).