COORDINATOR, COLLECTIONS

Overview Who We Are: As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.

By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration.

To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.

Work Arrangement Why Join Crowley: Responsibilities What You'll Do: Responsible for the coordination, maintenance and collection of customer's delinquent accounts utilizing telephone, written communication and customer visits.

Key Responsibilities

• Perform research and provide recommendations and implement corrective actions toward final customer resolution.
• Ensure assigned account invoices are not delinquent past company credit terms and are within the scope and responsibility of the department.
• Summarizes and provides analysis reporting related to delinquent accounts for management review and action.

Qualifications Education & Credentials:

• High school diploma or equivalent, with related course work after high school and job-related training; Associate’s degree preferred.

Experience

• 1 - 3 years commercial credit and collections experience.

Technical Skills

• Proficient in Microsoft Office products, including Excel, Outlook, Word and PowerPoint.

Other

• Bilingual (English/Spanish).

What We Offer? We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely. Our Total Rewards Include

• Competitive pay with recognition programs
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
• Leave and family support: parental leave and sick leave
• Learning and growth: access to training and development for continuous skill development
• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts

At Crowley, we invest in you—your success, your health, and your future.