COORDINATOR, CUSTOMER OPERATIONS

Overview Who We Are: As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.

By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration.

To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.

Work Arrangement Why Join Crowley: Responsibilities What You'll Do: Responsible for overseeing the physical movement of inbound and outbound shipments is responsible for all distribution functions including shipments to both domestic and international customers, distribution centers, warehouses and offices within the same or multiple companies.

Key Responsibilities

• This position is responsible for creating profitable and competitive rates.
• Also, reviews costs and other marketing data to develop rate offerings.
• Activities are centered on pricing and rate negotiations for specific commodities.
• Also analyzes and qualifies vendors and negotiates vendor service contracts.
• In addition, position conducts analysis of projects and prepares cost models.
• Oversees company interests in coordination with those of its shippers.
• Has the authority to make decisions on rates and rules within guidelines.
• Pricing policy decisions and the determination of the pricing structure are usually referred to higher authority.

Qualifications Education & Credentials:

• High school diploma or equivalent, with course work after high school and job-related training preferred.

Experience

• 0 - 1 years of general office experience, with 6-month experience in transportation industry preferred.

Technical Skills

• Proficient with Microsoft Office products, including Word, Outlook and Excel.

Other

• Bilingual (English/Spanish).
• Ability to travel as necessary

What We Offer? We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely. Our Total Rewards Include

• Competitive pay with recognition programs
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
• Leave and family support: parental leave and sick leave
• Learning and growth: access to training and development for continuous skill development
• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts

At Crowley, we invest in you — your success, your health, and your future.