Coordinator, Direct PSC

Work Location: [Chicago, IL] Due to the highly interactive and team-based nature of this role, in-person attendance for most of the workweek (i.e., 3 days or more) is essential for: effective communication including during in-person meetings, strong supervision, real-time problem-solving, and participation in cross-functional initiatives.

Want to make an impact? Ferrara is seeking a highly motivated Coordinator to join the Direct Procurement Service Center (PSC). This role supports direct material purchasing activities across the full purchase order lifecycle in a fast-paced consumer packaged goods manufacturing environment. Success requires strong attention to detail, urgency, organization, and follow-through.

You will work closely with Material Planning, Category Management, Accounts Payable, plant and warehouse teams, suppliers, and other Procurement partners to help ensure purchase orders, supplier confirmations, invoices, and procurement exceptions are processed accurately and on time.

Ways you will make a difference

• Convert firmed purchase requisitions into direct material purchase orders in SAP S/4HANA and support PO updates, monitoring, and closure.
• Obtain and maintain supplier order confirmations, including confirmed quantities and delivery dates, and follow up on discrepancies.
• Monitor open and past-due purchase orders and proactively follow up with suppliers for delivery status.
• Process approved PO changes and maintain accurate purchase order information in SAP.
• Communicate professionally with suppliers regarding purchase orders, confirmations, delivery dates, and outstanding actions.
• Identify purchase order, supplier, delivery, or material exceptions and escalate issues requiring additional support.
• Support Goods Receipt, Invoice Receipt, and VIM activities by researching discrepancies and coordinating timely resolution.
• Partner with Accounts Payable and internal stakeholders to resolve invoice matching issues, blocked invoices, and VIM exceptions.
• Maintain accurate procurement trackers and reports using Microsoft Excel.
• Support PSC reporting, data validation, and basic analysis of open POs, supplier confirmations, past-due orders, invoices, and other operational metrics.
• Provide cross-coverage for Direct PSC activities during periods of high volume or team absences.
• Support continuous improvement initiatives and other Procurement Service Center activities as assigned.

Skills that will make you successful

• Strong Microsoft Excel skills, including sorting, filtering, formulas, PivotTables, data validation, and working efficiently with large data sets.
• Strong working knowledge of SAP, preferably SAP S/4HANA, in a procurement or supply chain environment.
• Working knowledge of VIM and invoice exception resolution.
• Strong attention to detail and commitment to transactional accuracy.
• Ability to manage multiple priorities and a high volume of transactions in a fast-paced environment.
• Strong organizational, follow-up, and time-management skills.
• Clear, professional written and verbal communication skills.
• Strong customer-service mindset when working with suppliers and internal business partners.
• Ability to recognize issues, research discrepancies, and escalate appropriately.
• Ability to work effectively in a collaborative, team-based environment.

Experiences that will support your success

• Associate degree with relevant operational experience considered.
• Bachelor’s degree in supply chain, Business, Finance, Operations, or a related field preferred.
• One to two years of experience in Procurement, Supply Chain, Financial Shared Services, Accounts Payable, or a related operational function preferred.
• SAP experience required; SAP S/4HANA strongly preferred.
• VIM experience required.
• Consumer packaged goods or manufacturing experience strongly preferred.
• Experience supporting purchase orders, suppliers, invoices, or PTP processes preferred.
• Experience with Microsoft automation and productivity tools, including Power Automate, Power Query, Forms, SharePoint Lists, and VBA, is a plus.
• Experience working in a high-volume, fast-paced operational environment strongly preferred.

What We Offer At Ferrara, we're proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits at https://flimp.live/Ferrara-Benefits-Resource-Center

Compensation The salary range for this role is $61,950 - $86,730 annually + 10% bonus potential.