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Coordinator( Extended Contract)

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Onsite

Coordinator( Extended Contract)

Protiviti India

Coordinator( Extended Contract)

Skills

Customer Support

9 days ago

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Important information


Contract type:

Permanent

Location:

Mumbai, Maharashtra, India

Work mode:

Onsite

Published on:

14 October 2026

What they need


Job Title: Coordinator Operations & MIS

Job Location: Mumbai (Sion)

Experience: 1 Year

Job Summary

We are looking for a proactive and well-organized Coordinator to manage day-to-day communication, coordination, follow-ups, and documentation with candidates, associates, and internal stakeholders. The role primarily involves coordination and communication, with limited responsibility for maintaining MIS reports and updating Excel trackers.

The ideal candidate should have good communication skills, strong follow-up abilities, attention to detail, and the ability to manage multiple activities efficiently.

Key Responsibilities

Primary Responsibilities – Coordination & Communication (90%)

  • Coordinate with candidates, associates, and internal teams to ensure smooth communication and timely completion of activities.
  • Follow up with candidates and associates regarding documentation, information collection, pending requirements, and status updates.
  • Respond to queries and provide timely assistance to candidates and associates.
  • Maintain regular communication with internal stakeholders and ensure smooth coordination between teams.
  • Track pending activities and follow up with the concerned stakeholders for timely closure.
  • Maintain and organize records, documents, and other relevant information.
  • Ensure all required documents and information are collected and submitted within the specified timelines.
  • Escalate delays, discrepancies, and pending matters to the concerned team members.
  • Provide day-to-day operational and administrative support as required.

Secondary Responsibilities – MIS & Reporting (10%)

  • Update and maintain Excel trackers and databases.
  • Prepare basic daily, weekly, and monthly MIS reports as required.
  • Collect, consolidate, and verify data to ensure accuracy.
  • Maintain reporting records and ensure timely updates.
  • Support basic Excel-based reporting and other ad hoc data-related activities.

Skills & Qualifications

  • Graduate in any discipline.
  • Approximately 1 year of experience in coordination, operations, administration, customer support, or a similar role.
  • Good written and verbal communication skills.
  • Strong follow-up, coordination, and organizational abilities.
  • Basic working knowledge of MS Excel and Microsoft Office.
  • Good attention to detail and accuracy in maintaining records.
  • Ability to manage multiple tasks and meet deadlines.
  • Proactive, responsible, and comfortable working in a team-oriented environment.

Preferred Candidate Profile: Candidates with experience in coordination, documentation, follow-ups, and stakeholder communication will be preferred. Basic knowledge of MS Excel and MIS reporting is sufficient.

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