Coordinator IATF Scheme

Responsibilities:

IATF Schedule Arrangement & Audit Preparation

• Send audit information to clients, including audit date, planned auditor, APC form, and APC submission date.
• Allocate audit dates, auditor names, APC dates, and reporting time in the IATF schedule and CertIQ.
• Follow up, collect, and send required documents before audit to clients and auditors.
• Ensure APC documents are submitted by clients no later than 30 days before audit.
• Ensure audit plans are received by clients no later than 14 days before audit.

Post-Audit Administration

• Create and submit suspension requests to Technical Reviewer for clients with Major NC based on audit reports.
• Create review plans and perform administrative review approval for submitted audit reports.
• Draft and issue certificates using CertIQ and DigiApps.
• Send issued certificates and previous week schedules to the IATF database administrator at SGS Shanghai.

Weekly & Data Management

• Release audit schedules to all auditors.
• Save scheduling correspondence with clients in SharePoint.
• Maintain IATF scheduling files and support certificate administration monitoring.

Monthly Monitoring, Global KPI & Financial Support

• Allocate all auditor activities for other chargeability activities in the CertIQ calendar.
• Check overdue data, scheduling status, and auditor utilization, add comments, and discuss required actions with the superior.
• Monitor global KPIs related to scheduling, admin review, and certificate issuance.
• Handle schedule arrangements for affiliate requests.
• Request purchase orders to affiliates, submit forecast revenue, and submit OTA and skill allowance data.

Requirement:

• Bachelor’s degree in Business Administration, Operations Management, Engineering, Quality Management, or related field.
• Minimum 3-6 years of experience in scheduling, certification administration, customer coordination.
• Experience with certification processes, APC forms, audit planning, or certificate administration is an advantage.
• Strong scheduling, follow-up, and document control capability.
• Good understanding of audit preparation, APC timelines, audit plan coordination, suspension submission, and certificate issuance flow.
• Familiar with Microsoft Excel, SharePoint, CertIQ, DigiApps, Outlook, and IATF working files.
• Detail-oriented with ability to monitor overdue data, utilization, KPIs, forecast, PO, OTA, and skill allowance submissions.