Catholic Diocese of Wilmington

Description:
This on-site position is located in Wilmington, Delaware. The Catholic Diocese of Wilmington is seeking a Coordinator of Data Processing who will oversee and coordinate all aspects of data processing for Diocesan appeals and campaigns.
The schedule for this full-time position is Monday through Friday, 8:30 am - 4:30 pm, and may require occasional hours or days outside of the normal work schedule, as needed.
Essential Functions:
<ul>
<li>Manage CRM functionalities for all campaigns withing the scope of the Development office.</li>
<li>Reconcile online giving with CRM.</li>
<li>Review new pledge reports submitted by parishes. Verify data ensuring accuracy of donations, both individual as well as parish.</li>
<li>Perform data entry relative to campaign pledges and payments. Verify data ensuring accuracy of donations, both individual as well as parish.</li>
<li>Adjust Annual Catholic Appeal and/or other campaign pledge amounts, upon a donor’s request. Reflect changes in donor’s file and parish data. Adjust installment payments when necessary.</li>
<li>Process campaign website pledges, gifts of stock, IRAs, and matching/employer giving.</li>
<li>Maintain complete and accurate data files related to development activities and maintain records and reports of all monies received.</li>
<li>Communicate effectively with donors, parish volunteers, and vendors through telephone, written, and in-person contact.</li>
<li>Generate statistical and analytical reports in CRM by preparing various queries based on requested parameters.</li>
<li>Establish parameters for and generate various computer lists relating to development-initiated campaigns.</li>
<li>Archive Annual Catholic Appeal pledge cards and statements of payment; prepare for storage.</li>
<li>Serve as telephone support for the Development Office.</li>
<li>Provide auditors with requested data for annual review.</li>
</ul>
Requirements:
Minimum Qualifications:
<ul>
<li>High school diploma or equivalent and three years of data systems experience to include report creation.</li>
<li>Comprehensive knowledge and experience with computers, including Microsoft Office/365, spreadsheet and database management software, and email applications.</li>
<li>Strong interpersonal skills and effective written and oral communication skills.</li>
<li>Ability to enter data with speed and accuracy.</li>
<li>Ability to manage multiple tasks simultaneously and meet required deadlines.</li>
<li>Strong problem-solving and decision-making skills.</li>
<li>Attention to detail, organized, ability to work independently with good time management skills.</li>
<li>Ability to maintain confidentiality while working with confidential/sensitive materials, information and data.</li>
<li>Willingness to consent to a satisfactory criminal background check and drug screening in accordance with applicable laws.</li>
<li>Ability to build trust and rapport with individuals from diverse cultural, socio-economic, and ethnic backgrounds.</li>
<li>Commitment to the mission and values of the Diocese of Wilmington.</li>
</ul>
Schedule:
<ul>
<li>8 hour shift</li>
<li>Day shift</li>
<li>Monday - Friday</li>
</ul>
Benefits:
<ul>
<li>403(b)</li>
<li>403(b) matching</li>
<li>Health insurance</li>
<li>Dental insurance</li>
<li>Vision insurance</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Employee assistance program</li>
</ul>

Coordinator of Data Processing

Coordinator of Data Processing

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