Coordinator (People & Facilities)

• The Coordinator, People & Facilities is a fundamental role responsible for supporting People & Facilities functions in ensuring the office environment is safe, functional, and reflective of Charlotte Tilbury Beauty Inc.’s culture for the North America team
• This position also provides advice or support to satellite locations where required
• Building and sustaining relationships both internally and externally and administrative support are fundamental to this role
• Magic Office Management:
• Receive visitors at the front desk by greeting and directing them to their respective hosts
• Support NY Magic Office team, serving as first point of contact for employee onsite office operational needs
• Monitor cleanliness, functionality, and organization of the NY Magic Office spaces and common areas
• Monitor Facilities Ticketing System, responding to office related inquiries in a timely manner, actioning requests, and escalating as needed to the Manager, Facilities & EHS
• Coordinate mail and package delivery distribution, ensuring recipients are notified in a timely manner
• Coordinate maintenance, repairs, and vendor services to ensure a clean, safe, and functional office environment
• Activate and deactivate key access cards for new joiners, leavers, and existing employees as needed
• Assist with office supply inventory management including mail, shipping, cleaning, and kitchen supplies, ensuring efficient day-to-day operations
• Assist with onboarding new vendors, maintaining vendor records and raising and monitoring Purchase Orders ensuring on time payment
• Support end of month shipping and courier cost allocation for NA team
• Ensure that high office standards are always met, identifying opportunities for operational improvement
• Environment, Health, & Safety Support:
• Monitor activity throughout the office including front of office, conference rooms, main office area, back of office, and freight area to ensure a safe, secure, and welcoming environment
• Assist the Manager, Facilities & EHS in maintaining compliance with health, safety, and emergency preparedness standards at the NY Magic Office
• Support workplace safety and compliance initiatives at the NY Magic Office including safety drills by serving as Fire Warden and conducting regular safety checks
• Employee Experience Support:
• Assist Manager, Facilities & EHS with championing a positive, inclusive workplace culture by curating thoughtful in-office experiences and events including breakfasts, lunches, happy hours, and special activations
• People Team Support:
• Maintain organizational charts and update regularly
• Assist with onboarding experience for new hires
• Support local initiatives: events, trainings, and other logistics
• Oversee shipping, passenger car and courier needs for the team
• Support employer branding liaising with global team for company content job board websites
• Provide administrative support for team building and outing initiatives
• Offer advice on HR trends, developments, and technological advances – ensuring CT stays at the forefront and ahead of People practices
• Who you will work with:
• Reporting to Manager, Facilities & EHS

Benefits

• Generous staff discount
• Generous product gifting
• Hybrid, flexible working
• Access to Tilbury Treats - discounts on everything from gym memberships to cinema tickets
• 25 days holiday plus bank holidays
• Other fabulous benefits such as life assurance, birthdays off work and pension contribution
• Dog friendly office on Monday and Fridays- Able to influence and communicate your own point of view, strong communication skills
• While we outline the experience and skills we believe set candidates up for success, they’re a guide - not a barrier. If you can demonstrate the capabilities needed for the role, we’d love to hear from you, whether you have more or less experience than listed
• Methodical, logical, organized and calm under pressure
• A demonstrable interest in working within beauty is preferred
• Positive ‘can-do’ attitude
• Highly organized, keen attention to detail, and able to prioritize workload effectively
• Pro-active, innovative, collaborative
• Charlotte Tilbury is a fast‑paced, dynamic and ever‑evolving environment where agility, ambition and a passion for excellence help our teams thrive. We look for people who want to grow, innovate and be part of a truly global