Coordinator, Small Business Gateway (2 year contract)

About the business

Mount Isa City Council provides employment for approximately 200 employees in a variety of full time, part time, contractual and casual positions.

These positions cover the full scope of Council operations from administration, financial, professional and technical roles to operational positions within the various sections.

About the role

Help shape the future of small businesses in the North-West Queensland region. As Coordinator - Small Business Gateway, you will lead the establishment and daily operations of a vibrant regional hub designed to support small and family businesses. The Gateway will provide practical business services including coworking facilities, workshops, mentoring, digital capability programs, networking, referrals and procurement readiness support.

This role is ideal for a collaborative, outcomes-focused leader who understands regional business and wants to make a visible impact across North-West Queensland. The role ensures high-quality customer service to Gateway members, visitors and program participants, delivers a coordinated calendar of business development activities, and actively grows participation, membership and regional engagement.

Working with Council, Commerce North-West, government, industry and local businesses, you will deliver the Gateway’s agreed outcomes, support funding obligations and contribute to the Mount Isa Future Ready Economy Roadmap.

Please read the Position Description for further information on the role.

About You

 You will have:

• Strong understanding of regional Queensland business needs, barriers and growth opportunities.

• Proven experience delivering grant-funded, economic development or business support programs.

• High-level communication, customer service, facilitation, negotiation and stakeholder engagement skills.

• Demonstrated ability to manage budgets, milestones, data and compliance reporting.

• Experience leading people and delivering outcomes in a business, government or regional development environment.

• Sound digital capability, including Microsoft Office and relevant CRM, booking, website, social media and digital marketing tools.

• Demonstrated ability to work respectfully with diverse communities, including Aboriginal and Torres Strait Islander businesses and community members.

• Current Queensland Driver’s Licence, or ability to obtain before commencement.

Desirable

• Established North-West Queensland business, resources or industry networks.

• There are no mandatory qualifications or requirements for this position. However, Council values the enhanced work performance which may be gained from the expanded knowledge base and skills acquired during formal tertiary training and encourage both existing and potential staff to participate in lifelong learning.

What's in it for you?

When joining Mount Isa City Council, you are provided with pathways and opportunities to grow and achieve your potential. Eligible employees can access our Employee Assistance Program, elect to join our free Immunisation Program, and enjoy sporting reimbursement opportunities. Full-time employees receive 5 weeks annual leave (pro-rata to part-time employees, not applicable to casual employment) to enjoy time outside the workplace!

HOW TO APPLY

• Fill out Application Form
• Submit through Seek, or
• Submit online at: https://www.mountisa.qld.gov.au/current-vacancies, or
• Email Human Resources on [email protected]

Please note that:

• Council undertakes a range of checks and assessment methods to assist in selection, including criminal history checks, pre-employment medical etc.

• Mount Isa City Council is an Equal Employment Opportunity employer. Council strongly encourages all suitable applicants to apply for this role.

• We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

• All workers of Council are responsible for the wellbeing, physical, emotional and cultural safety of the children and young people who receive our services.

• All workers are expected to act in accordance with the Child Safe Organisations Act 2024, including the Child Safe Standards and Universal Principle in their physical and online interactions with children and young people, including outside the course of their work for the Council.

• All workers are subject to the Reportable Conduct Scheme and its obligations as per the Child Safe Organisations Act 2024. Learn more about our commitment to being a Child Safe Organisation on our website.

• Applicants must be eligible to live and work within Australia.