Coordinator, Student Life

Position Purpose

To serve as a primary point of contact for students, faculty, staff, and visitors interacting with the Office of Student Life (OSL) at the Geisel School of Medicine and provide responsive, professional service while handling confidential information with discretion. To provide administrative and operational support to OSL leadership and staff, including scheduling, communications, events, purchasing, financial transactions, records, and student-facing programs. To support initiatives that advance student engagement, belonging, wellness, and the overall student experience.

Description

Required Qualifications - Education and Yrs Exp

Bachelors plus 3-5 years' experience or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities

• Bachelor’s degree or the equivalent combination of education and experience.
• At least three years of relevant administrative, office, program, or customer service experience, including independent work and decision-making.
• Experience in supporting multiple projects, programs, or events and ensuring smooth operations.
• Proficiency with Microsoft 365 and Zoom platforms.
• Strong organizational and time-management skills, with the ability to manage multiple priorities, follow through on details, and meet deadlines.
• Demonstrated analytical, problem-solving, and sound decision-making skills.
• Excellent verbal and written communication skills, including proofreading, editing, and maintaining web content.
• Strong interpersonal skills and the ability to work effectively with diverse constituencies in a collaborative, service-oriented environment.
• Demonstrated ability to handle confidential and sensitive information with discretion.
• Commitment to diversity, equity, inclusion, and belonging and to fostering an inclusive environment.
• Ability and willingness to learn new systems, applications, and institutional processes.

Preferred Qualifications

• Five years of relevant administrative, office, program, or student service experience.
• Experience in higher education, health sciences education, or a student-services environment.
• Experience with financial, purchasing, or expense management systems.
• Experience maintaining websites, newsletters, forms, or other digital communications.
• Experience supporting student programs, academic events, or complex institutional events.

Department Contact for Recruitment Inquiries

Andrea Wright

Department Contact Phone Number

603-646-5149

Department Contact for Cover Letter and Title

Taryn Weinstein, Director of Student Life

Department Contact's Phone Number

Equal Opportunity Employer

Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.

Background Check

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?

Not an essential function

Special Instructions to Applicants

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Additional Instructions

Key Accountabilities

Description

Office Operations and Front-Desk Coverage

• Maintain reliable front-desk coverage during business hours and serve as a welcoming first point of contact for students, faculty, staff, visitors, and other constituents.
• Manage incoming phone calls, shared email inboxes, mail, and routine inquiries; respond when appropriate and route requests to the appropriate OSL or institutional resource.
• Coordinate shared office and event calendar.
• Order and maintain supplies and coordinate with vendors and service providers for areas within Student Life, including student spaces on the Hanover and Lebanon campuses.
• Monitor shared office equipment and coordinate routine operational needs.
• Submit and monitor facilities, technology, and service requests through completion.
• Support a professional, organized, and student-centered office environment and communicate respectfully with a diverse range of internal and external stakeholders.

Percentage Of Time

60%

Description

Administrative and Financial Support

• Provide administrative support to the Associate Dean for Student Life, including calendar management, scheduling, meeting coordination, and logistics.
• Coordinate meetings with internal and external stakeholders; prepare agendas and materials, documents follow-up items, and attend meetings as needed.
• Arrange travel and prepare itineraries; process and track expense reimbursements and related documentation.
• Process OSL financial transactions, including purchase requests and student reimbursements, in accordance with established procedures, and maintain accurate records and supporting documentation.
• Coordinate communications and scheduling with departments and units across Dartmouth and Dartmouth Health as appropriate.
• Maintain OSL webpages, online resources, forms, and other digital information to ensure content is current and accurate.
• Support the gathering of information for the OSL weekly newsletter and other student communications, and distribution.
• Support planning and execution of student programs and events, including logistics, RSVPs, materials, communications, and on-site support.
• Support project management through document preparation, scheduling, tracking, and follow-up.
• Maintain accurate electronic and paper records and administrative systems in accordance with institutional privacy, data retention, and records-management requirements.
• Provide administrative support for student-facing processes and resources, including forms, appointments, communications, and referrals to appropriate campus resources.
• Use sound judgment to identify issues requiring escalation and maintain appropriate confidentiality when handling student, personnel, financial, and other sensitive information.

Percentage Of Time

40%

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Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all.

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Performs other duties as assigned.