Coordinator, Student Persistence and Accessibility - Student Affairs

Position Summary:

Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.

The Student Persistence & Accessibility Coordinator will help with the implementation of primarily one-to-one and group awareness resources designed to foster the personal, social, and intellectual development of students and to cultivate a sense of belonging and connection to NYUAD and the division of Student Affairs. The role will focus on the needs of NYUAD’s uniquely international student body but will maintain a focus on the specific needs of students who are UAE nationals and residents.

The Coordinator role will include administrative support, event management, and one-on-one advising, specifically for UAE nationals and residents, working also with small groups as needed. The coordinator will assist with Accessibility programming and key initiatives by providing administrative support and collaboration to maximize student experiences and inclusivity. This involves aiding the team in organizing the exam proctoring process, referring students to the relevant offices/departments, participating in accessibility-related professional development, and planning meetings with relevant parties within and outside of NYUAD as advised by the Associate Director of the Program.

The Coordinator role will support the Associate Director of Student Persistence and Accessibility in planning meaningful events for the students and participate in signature programs like new students’ orientation, resources fair, Student of Determination Social night, and Marhaba week, among other related events as needed.

Job Responsibilities:

• Provide administrative support to the Associate Director of Student Persistence and Accessibility in areas including, but not limited to:
• • Coordinate the implementation of reasonable accommodations for students of determination, including exam accommodations, assistive technology, note-taking services, and accessible classroom materials.
  • Serve as a resource for students, faculty, and staff on disability-related issues, including awareness training and best practices for creating an accessible learning environment.
  • Coordinate with academic departments, housing, and other campus offices to ensure accessibility to programs, services, and facilities.
  • Maintain accurate records of student accommodations and interactions in accordance with confidentiality guidelines as followed by the Moses Center counterparts in New York.
  • Stay informed of legal and regulatory updates related to accessibility and disability services in higher education.
  • Collaborate with external sponsors and their students to ensure business needs continuity.
  • Provide support to National Military Service Students as needed.
  • This role requires weekend availability for event support, email correspondence, and exam proctoring, especially during midterm and finals weeks, and emergency-related needs. Additionally, they are responsible for proctoring exams that may be scheduled on weekends or outside standard working hours. The coordinator should discuss scheduling and availability for these duties with their supervisor in advance.
• Provide administrative support to Student Assistants, delegating tasks as needed by managing the exam proctoring process. Responsibilities include ensuring the exam rooms are booked, scheduling exams, and coordinating with faculty and student assistants. Additionally, the Coordinator will facilitate approved accommodations for housing, academics, and study-away programs, ensuring accessibility across all university locations.
• Ensure the contracts of the student assistants are up to date, and their timesheets are uploaded in a timely manner while monitoring the budget tracking sheet and providing updates as needed to their supervisor.
• Set weekly meetings with the student assistants, ensure they are fully trained, and are aware of the policies that govern their job.
• Work with their supervisor in posting the job on Handshaek, find the best candidates, and interview them.
• Work with the CDC to ensure the applicants’ contracts are approved and they are on the system.
• Collaborate with Student Affairs and University colleagues to support the planning and/or execution of programming, events, and activities. Participate in divisional functional teams to support cross-functional Student Affairs work in collaboration with other staff. This includes weekend and evening commitments during the academic year and includes representing the Division at various events. Other projects as directed by the Associate Director.

Qualifications:

Required Education:

• Bachelor's Degree in Higher Education, Student Affairs, Special Needs/Disability Education, Counseling, Social Work, Psychology or related fields.

Required Experience:

• 3+ years working in higher education or related experience.
• Strong interpersonal and communication skills, with the ability to build trust and collaborative relationships with students and colleagues
• Excellent written, verbal, and presentation skills in English; Arabic language skills are a plus
• Sound judgment, discretion, initiative, and the ability to work independently and collaboratively in a university environment
• Strong organizational, time management, and budget-tracking skills; ability to manage multiple priorities and meet tight deadlines with accuracy and attention to detail
• Effective problem-solving skills, including the ability to manage scheduling, resolve issues, and communicate clearly in escalated situations
• Flexibility and adaptability in a changing work environment, including willingness to work some evening and weekend hours
• Effectively manage high caseloads and competing priorities, particularly during peak academic periods (e.g., start of semester, exam seasons), while maintaining accuracy, responsiveness, and student-centered care.

Preferred Experience:

• Adobe/design experience.
• Advanced MS Excel experience.
• Self-sufficiency regarding technology and its uses.
• Ability to make presentations in front of small and large groups.
• Excellent communication skills.
• Arabic language is highly preferred

Additional Information:

NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU’s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.