Coordinator Travel - IAH (fixed-term 6 months)

Task Responsibilities:

• Arrange and confirm travel bookings for internal travelers and external guests including flight, hotel, ground transportation, train
• Provide travel offers and assist with travel arrangements to ensure cost efficiency
• Manage queries and amend travel change requests
• Communicate by phone and email with internal stakeholders and external suppliers
• Perform daily crew member flight, ground transportation and hotel reservations
• Handle ad-hoc issues related to reservations and crew complaints
• Audit hotel and ground transportation invoices
• Complete monthly credit card statements reconciliation
• Manage all types of monthly, business, operational and travel expense claims processed through Travel Services
• Cover all worldwide ad-hoc requests during other Travel Offices closing times
• Other duties as assigned by Management

Essential Requirements for the Position:

• High school diploma or equivalent required
• Minimum two (2) years of work experience in a Travel Agency, Travel Management Company, Airline or Hospitality Industry
• Minimum two (2) years of experience using a Global Distribution System (GDS), preferably Amadeus and/or Sabre.
• Working knowledge of ticketing, exchanges, itinerary management, and travel policy compliance.
• Experience with travel auditing, invoice verification, expense reconciliation, and other travel-related Back-Office accounting processes.
• Strong organizational skills and the ability to manage time-sensitive travel and administrative responsibilities in a fast-paced operational environment.
• Relating openly and comfortably with diverse groups of people and cultures
• Anticipating and balancing the needs of multiple stakeholders
• Feeling comfortable to work in a team as well as autonomously
• Have very good communication skills
• Demonstrated ability to work independently and to take initiatives
• Be able to identify problems and propose solutions
• Fluency in written and spoken English, other languages are a distinct advantage
• Proficiency in Microsoft Office (PowerPoint, Word, Excel, Outlook, Teams)

Working Conditions:

• It is a temporary 6 months position based in Houston, TX
• Vacation and other absences should be planned in a way so as to avoid conflicting with service and business requirements.
• Work on a shift basis, including weekends. Flexibility may be needed with working hours.
• Hourly 24.48-28.19 USD.