Copier Technician

About the role

Maintain and conduct hands-on repair and service of copier machines and printers across all brands. Conduct quality inspections upon stock arrival and product testing with samples provided. Provide technical advice and report on quality of samples and products. Resolve customer complaints for faulty products when required. File and maintain samples sent for testing or faulty items.

Key responsibilities

• Maintain and hands-on repair/service any brand of copier machines and printers
• Conduct quality inspection upon stock arrival
• Conduct product testing with samples provided on copier machines and printers
• Provide technical advice and report on quality of samples and products
• Resolve customer complaints for faulty products at customer premises when required
• File and maintain samples sent for testing or faulty items

About you

• Must have at least 2 years of experience in repairing copier machines
• Prior experience with servicing Ricoh, Canon, Toshiba, Konica Minolta, Xerox, Kyocera copier/printers will be an advantage
• Familiar with copier/printer software applications, install and testing network connectivity on site
• Strong communication and teamwork skills