Copilot Expert

About the Team:

The IT and Digital Transformation team drives enterprise-wide adoption of modern technologies, automation platforms, and AI-driven solutions. The team focuses on improving productivity, enabling digital workflows, and accelerating business transformation through Microsoft ecosystem tools, enterprise applications, and emerging AI capabilities.

Key Purpose of the Job:

The Copilot Expert will be responsible for leading the organization-wide adoption, implementation, governance, and continuous enhancement of Microsoft Copilot. The role acts as the Subject Matter Expert (SME) for Copilot, enabling automation, productivity improvement, and AI-driven transformation across business functions.

Who Were Looking For:

We are looking for a highly skilled AI and Microsoft ecosystem expert with strong experience in Copilot, Power Platform, and enterprise automation. The ideal candidate should be able to drive adoption, build solutions, train users, and work closely with business teams to deliver measurable productivity gains.

Your Role:

Copilot Implementation & Administration:

• Lead organization-wide rollout and configuration of Microsoft Copilot
  • Manage licensing, provisioning, and lifecycle governance
  • Ensure compliance with security, data privacy, and organizational policies

Training & User Enablement:

• Conduct training sessions for employees and business teams
  • Develop user guides, documentation, and best practice frameworks
  • Drive Copilot adoption across functions through structured enablement programs

Copilot Studio & Automation Development:

• Build custom copilots, workflows, and automation solutions using Copilot Studio
  • Integrate Copilot with Microsoft 365, Teams, SharePoint, and enterprise systems
  • Identify and implement AI-driven automation opportunities across business processes

Support & Issue Management:

• Act as primary SME for Copilot-related issues and queries
  • Troubleshoot and resolve technical problems in coordination with Microsoft support
  • Monitor usage analytics and improve system performance and adoption

Governance, Compliance & Security:

• Define governance models, usage standards, and monitoring dashboards
  • Ensure compliance with DLP policies, data classification, and security guidelines
  • Work with IT security teams to enforce AI governance frameworks

Cross-Functional Collaboration:

• Work with HR, Finance, Sales, Legal, and Operations teams to understand requirements
  • Translate business needs into Copilot-based solutions
  • Support enterprise-wide digital transformation initiatives

You’re the Right Fit If You:

• Have strong experience in Microsoft Copilot, M365, and Power Platform
  • Understand AI tools, LLM concepts, and enterprise automation
  • Can build and configure Copilot Studio solutions
  • Have strong stakeholder management and training skills
  • Are comfortable driving adoption in a large enterprise environment

Core Competencies:

• Microsoft Copilot implementation & governance
  • Power Platform (Power Automate, Power Apps)
  • AI and automation solution design
  • Enterprise integration and workflow automation
  • IT governance and security compliance
  • Training and user enablement

Behavioral Skills:

• Strong communication and presentation skills
  • Analytical and problem-solving mindset
  • Stakeholder management
  • Ownership and accountability
  • Adaptability and continuous learning
  • Proactive approach to innovation

About Redington

Redington is one of the largest technology solutions orchestrators across India, the Middle East, and Africa. Today, we are a $11.8 billion organization with strong foundations in distribution, cloud, cybersecurity, and emerging technologies.

We are evolving from a successful legacy business into a next-generation technology enablement powerhouse—unlocking new revenue streams, transforming our operating model, and building an enterprise that is more digital, more agile, and future-ready.

Redington is recognized for its:

• Deep and extensive distribution network
• Strong presence in high-growth emerging markets
• Unmatched breadth of technology ecosystem partnerships

We encourage applicants who may not meet 100% of the requirements but are passionate about the role and eager to grow with us. You may still be the right fit for this or other opportunities at Redington.

Learn more: https://redingtongroup.com