Copilot Solution Sales Specialist

Microsoft Copilot Solution Sales Specialist We are looking for a hands-on, customer-facing Microsoft Copilot Solution Sales Specialist to grow Copilot adoption across our Enterprise Commercial (EC) and SMC/SMB customers. This is not a licence-only sales role. The successful candidate will create awareness, show customers what Copilot can actually do for their business, and turn interest into real, everyday usage.

You will combine consultative selling with the ability to present and demonstrate AI confidently, and you will understand customer business processes well enough to apply Microsoft 365 Copilot, Copilot Studio and related AI solutions where they create the most value, supported by Noventiq Professional Services.

Four Key Focus Areas Key Focus What It Means

• Drive Customer Awareness & Usage

Build market awareness of Microsoft Copilot and move customers beyond licence purchase to active, measurable daily usage.

• Demonstrate Copilot AI & Use Cases

Personally present, build and demo key Copilot AI functions (M365 Copilot, Copilot Studio agents) and share practical, industry-relevant use cases.

• Present Across All Customer Levels

Deliver confident, tailored presentations to C-suite, business heads, IT teams and end users.

• Understand Customer Processes

Learn how the customer's business runs, then apply the right technology to improve those processes and deliver clear business outcomes.

Key Responsibilities

• Drive Customer Awareness & Usage
• Run awareness campaigns, briefings, events and workshops to build customer interest in Microsoft Copilot and AI-powered productivity.
• Drive adoption after the sale by working with customers on rollout, user enablement and change management so that licences turn into active usage.
• Track usage and adoption with customers, identify low-usage areas and act to improve them.
• Use Microsoft funding programmes, assessments and incentives to speed up customer adoption.
• Present & Build Copilot AI Functions, Share Use Cases
• Personally demonstrate key Copilot capabilities in Word, Excel, PowerPoint, Outlook and Teams, as well as Copilot Studio agents and automation.
• Build simple, relevant demos and proof-of-concepts based on the customer's own scenarios.
• Build and share a library of practical use cases by function (Sales, Finance, HR, Operations, Customer Service) and by industry.
• Work with Presales and Solution Architects on deeper technical workshops and AI transformation roadmaps.
• Present Effectively to All Levels of the Customer
• Lead executive-level conversations on business outcomes, ROI, productivity gains and AI strategy.
• Explain governance, security, data readiness and licensing clearly to IT and technical stakeholders.
• Run hands-on sessions for business users and champions that show them how to use Copilot in their daily work.
• Turn complex technical concepts into simple, business-value messages suited to each audience.
• Understand Customer Processes & Apply the Right Technology
• Run discovery sessions to map the customer's business processes, pain points and AI readiness.
• Identify where Copilot, Power Platform, Dynamics 365 Copilot or Azure AI can improve efficiency, decision-making and employee experience.
• Propose tailored solutions and a practical adoption roadmap linked to measurable business results.

Sales Execution & Business Ownership

• Own the Microsoft Copilot and AI business for the assigned territory and customer segment.
• Manage the full sales cycle from opportunity identification to closure, with accurate pipeline, forecasting and CRM reporting.
• Achieve revenue, gross profit and Copilot adoption targets.
• Work with Microsoft Malaysia, regional stakeholders, partner managers and internal Modern Work, Data & AI, Security and Professional Services teams on co-sell, planning and delivery.
• Stay current on Copilot innovation, Generative AI trends, Microsoft licensing and competitor moves, and share this knowledge internally to build Noventiq's AI sales capability.

Qualifications Experience

• 3–5 years in technology solution sales, SaaS, cloud, software sales or digital transformation consulting.
• Proven record of meeting or exceeding sales targets.
• Experience with Enterprise and/or SMC/SMB customers.
• Experience selling Microsoft technologies, business applications, cloud or workplace transformation solutions is strongly preferred.

Knowledge Strong working knowledge of one or more of the following:

• Microsoft 365 Copilot and Microsoft Copilot Studio
• Microsoft 365 and Digital Workplace Transformation
• Power Platform: Power Apps, Power Automate, Power BI
• Azure OpenAI Services, Microsoft Fabric and wider Data & AI solutions

Skills

• Presentation & demonstration: Confident presenter who can engage executives, IT and end users equally well.
• Hands-on AI skills: Able to demo and build Copilot use cases live, not only talk about them.
• Business process thinking: Understands how businesses operate and links technology to process improvement.
• Commercial acumen: Strong consultative, negotiation and deal-closing skills.
• Relationship building: Excellent communication and stakeholder management.

Education & Certifications

• Bachelor’s degree in business, Information Technology, Computer Science, Engineering or a related field.
• Microsoft certifications are highly desirable, for example Microsoft 365 Fundamentals (MS-900), Azure AI Fundamentals (AI-900) and Power Platform Fundamentals (PL-900), or other Copilot and AI-related credentials.

Location: Kuala Lumpur - NQMYS, Kuala Lumpur, Kuala Lumpur, Malaysia