Core Trainer - International

Job highlights

• Experience as trainer in CRM/ITES/BPO with knowledge of international business operations and instructional design
• Develop and deliver tailored training programs, conduct workshops, evaluate effectiveness, and collaborate with teams

Roles and Responsibility

• Develop and deliver high-quality training programs tailored to meet client needs.
• Conduct workshops and seminars on various topics related to international business operations.
• Collaborate with cross-functional teams to identify training requirements and develop solutions.
• Design and implement effective learning strategies to enhance employee performance.
• Evaluate training effectiveness and provide feedback to improve future programs.
• Stay updated with industry trends and developments to ensure training programs remain relevant.

Job Requirements

• Proven experience as a trainer or in a related field, preferably in the CRM/IT Enabled Services/BPO industry.
• Strong knowledge of international business operations and processes.
• Excellent communication, presentation, and interpersonal skills.
• Ability to design and deliver engaging training programs.
• Experience with adult learning principles and instructional design methodologies.
• Strong analytical and problem-solving skills, with attention to detail.