Corporate Receptionist

Join DWF and play a critical role in ensuring payments are processed accurately, efficiently, and compliantly across a global business.

The Corporate Receptionist is responsible for delivering an exceptional front-of-house experience and ensuring the smooth operation of reception services within the Brisbane office. This 12-month fixed-term contract role provides professional reception, communication, meeting support, mailroom, courier, hospitality, and administrative services, while maintaining reception administration, record keeping, compliance with procedures, and service excellence. Corporate Receptionist required to work onsite five days per week.

What You'll Be Doing

• Act as the first point of contact, delivering a professional and welcoming experience for clients, visitors, and colleagues.
• Manage incoming calls, emails, and enquiries, ensuring efficient communication and prompt follow-up.
• Coordinate meeting rooms, conferences, catering, and hospitality services to support client and internal events.
• Handle incoming and outgoing mail, courier services, document distribution, and related record keeping.
• Provide administrative support, maintaining reception records, visitor logs, registers, and office documentation.
• Assist with archive, records management, and safe custody processes while maintaining confidentiality and compliance.

Archive & Safe Custody Support

• Manage archive requests, document retrievals, collections, deliveries, and transfers while maintaining accurate records and tracking logs.
• Provide administrative support for records management and Safe Custody processes, escalating enquiries where required.
• Maintain strict confidentiality and security when handling sensitive and confidential documentation.
• Monitor compliance with visitor management procedures, privacy obligations, and information security requirements.
• Escalate facilities, maintenance, building security, workplace health and safety, and workplace services issues to the appropriate stakeholders.

Key Skills & Experience

Qualifications, Skills & Experience

• At least 3 years' experience delivering corporate reception or front-of-house services within a corporate or professional services environment.
• Strong customer service and stakeholder management skills.
• Excellent verbal and written communication skills.
• Professional telephone manner.
• Strong organisational and administrative capabilities.

Why Join DWF?

At DWF, our people are at the heart of everything we do. We are committed to creating an inclusive and supportive workplace where everyone can thrive.

We Offer

• The opportunity to work within a global organisation with a strong reputation.
• A collaborative and supportive team culture.
• Ongoing learning and development opportunities.
• A business committed to diversity, inclusion, and wellbeing.

About DWF

DWF is a leading global provider of integrated legal and business services. Our approach delivers efficiency, transparency, and certainty without compromising on quality. We are committed to delivering positive outcomes for our colleagues, clients, and communities while fostering a culture where everyone feels valued, respected, and empowered to bring their authentic selves to work.

We are proud to be an equal opportunities employer and welcome applications from people of all backgrounds and experiences. If you require any adjustments throughout the recruitment process, we're here to support you.

Ready to make an impact? Apply today and become part of a team that helps keep our business and clients moving forward.