Corporate Services Assistant / Executive

About the role

Corporate Services Assistant / Executive role at HMMP (Dental) Limited in Tsim Sha Tsui, Hong Kong. This position combines customer service and clinic coordination with corporate accounts management, sales support, and digital marketing responsibilities.

Key responsibilities

• Handle daily customer enquiries via phone, email, WhatsApp and in person regarding plan benefits, clinic appointments, coordination, confirmation and follow-up
• Follow up on customer feedback to maintain high service standards
• Support sales and marketing initiatives to drive business growth
• Prepare agreements, quotations, proposals, presentation decks and usage reports for management and clients
• Conduct client presentations and staff briefings
• Maintain strong relationships, develop new business opportunities and expand the customer base
• Manage and grow presence on Instagram, Facebook and 小紅書 (Xiaohongshu) by scheduling posts, monitoring engagement and optimising performance
• Use AI tools and design software (e.g. Gemini, ChatGPT and Canva) to streamline workflows, generate content and enhance productivity
• Support event planning, team meetings and special projects as required

About you

• Minimum 3 years of relevant experience in business development, sales or corporate client servicing
• Bachelor's degree from a recognized university
• Excellent organizational, communication and customer service skills
• Fluency in spoken and written English, Cantonese and Putonghua (Mandarin)
• Proficient in MS Office (Word, Excel, PowerPoint)
• Hands-on experience with AI tools and design software (e.g. Gemini, ChatGPT, Canva) is required
• Self-motivated, organized and able to manage multiple tasks in a fast-paced environment
• Experience in healthcare, dental, insurance or membership / corporate benefits is an advantage

Benefits

• 14 days of annual leave
• Birthday leave
• Public holidays
• Discretionary performance bonus
• Comprehensive medical and dental benefits