Corporate Solutions Operations, Executive

Job Function/Purpose:-

• To manage customer enquiries to both internal and external stakeholders; provide sales support to marketing team, and policy administration in terms of billing issuance for Employee benefit's corporate policies.

Key Duties/Responsibilities:-

1. Customer service/Sales support - To attend and reply to enquiries from internal and external stakeholders. To register daily job batching for NB, Renewal and movements in the tracker. To support sales team on billing, claims and underwriting enquiries from customers/intermediaries.
2. To ensure policy and billing issuance for movement invoices are within agreed turnaround time and in strict compliance of department’s standard operating procedures and guidelines.
3. Verification and reconciliation of monthly Third Party Administrator's administrative fees.
4. Verification of claim adjustments on a monthly basis.
5. To coordinate for department administrative tasks including gift & entertainment expenses submission, stationery ordering, festive items and others.
6. To participate in project or initiatives for system, product or process improvement.
7. To participate for any other administrative, BCP testing or ad hoc assigned projects.

Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• 1 year of working experience in the related field for this position and open to fresh graduate
• Preferably with exposure in the insurance industry (Employee benefits operations)
• Full-Time position(s) available.