A
Acme Services
Corporate Trainer
Skills
Process Improvement
3 years ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
13 October 2026
What they need
- Build training modules in the form of presentations, SOPs and other documents
- Conduct training sessions for customer delight agents, veterinarians and trainers
- Certify new team members on product, process and tool knowledge
- Teach and lead team members on processes and work towards performance
improvement - Monitor, analyze, and assess the quality of inbound calls, outbound calls and video
consultations of service providers - Identify and rectify training gaps and address problems with the manager
- Offer alternate plans and suggestions for process improvement,
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