Correctional Officer - Lateral

The Position

The purpose of this classification is to supervise and perform visitor services activities at the Parks of Chehaw which includes; concessions, ticket booths, miniature trains, gift shop, shelters and camping areas.

Duties

Supervises, directs, and evaluates visitor services staff, processes employer concerns and problems; directs work; counsels and recommends discipline for employees; completes employee performance appraisals; provides training as needed.

Organizes and prioritizes section workload; makes work assignments; monitors status of work in progress; inspects completed work.

Participates in the interviewing process of new applicants.

Supervises the cleanliness of all areas associated with visitors services.

Develops cost effective menus.

Supervises operations of concessions, ticket booths, gift shop, miniature trains,camping and shelter areas.

Supervises/conducts inventory of stock food; monitors food rotation; orders food.

Supervises/conducts inventory of gift shop; orders appropriate stock.

Supervises/maintains house keeping standards for visitor services facilities.

Operates a computer to enter, retrieve, review or modify data in computer database.

Performs customer service functions; provides assistance and information related to visitor services, or other issues; responds to routine questions, complaints or requests for services; initiates problem resolution.

Processes a variety of documentation associated with visitor services operations; performs necessary calculations; distributes documentation or maintains records as appropriate.

Prepares or completes various forms, reports, correspondence, work orders or other related documents.

Communicates with manager, employees, city departments, outside agencies, customers, the public, and other individuals as needed to coordinate work activities; reviews status of work, exchanges information, or resolves problems.

Attends meetings and training as needed.

Operates City vehicle in the performance of duties.

Answers the telephone, provides information, advice and guidance; takes and relays messages and/or directs calls to appropriate personnel; returns call as necessary.

Performs the duties of Visitor Services Manager in absence of same.

Minimum Qualifications Performs other related duties as required.

Associates degree in business/accounting or certification in hospitality or a related field; supplemented by one (1) to two (2) years previous experience and/or training that includes public relations, coordinating special events, food preparation, or related field preferred; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Class C Georgia driver's license.

Core Competencies & ADA Compliance

INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED! Please answer EACH question in its entirety and verify that your application includes the following information:

• Driver's License Number
• Street Address (NO P.O. Boxes)
• Employer Information to include Salary, Address, Phone #, Supervisor Name, Reason for Leaving for each employer
• Complete Education History (Including High School/GED)
• Seven (7) year employment history
• Three (3) PROFESSIONAL references
• Ten (10) year street address history-INCLUDE MONTH/YEAR (MM/YYYY) LIVED AT EACH ADDRESS- Do not list the number of years lived at each address
• Dates, Place, Charge & Disposition of Felony/Misdeameanor/Traffic Violation

APPLICATIONS WITHOUT THE ABOVE INFORMATION WILL BE CONSIDERED INCOMPLETE! Employer Paid: Vacation Pay, Sick Pay, Holiday Pay, Medical Insurance, Dental Insurance, Life Insurance, Defined Benefit Retirement Plan

Optional:Vision Insurance, Short Term Disability Insurance, Long Term Disability Insurance, 457(b) Plan

Whole Life Insurance, Critical illness Insurance, Discounted YMCA Membership

01

How many years previous experience and/or training that includes public relations, coordinating special events, food preparation, or related field do you possess?

• None
• 0 to 1 year
• 1 to 3 years
• 3 to 5 years
• 5 plus years

02

Which best describes your level of education?

• Some High School
• High School Diploma/GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• PHD

03

Do you possess a valid Driver's License?

• No
• Yes
• Required Question