Correctional Program Manager

Description

Correctional Program Manager (CPM) - Exempt Management Services (EMS)

Airway Heights Corrections Center (AHCC)

Airway Heights, Washington

Salary Range: $123,420.00 Annually

*DOC Agency Internal Staff Only*

We are seeking a team member that is motivated to work together with Airway Heights Corrections Center (AHCC) staff and executive leadership team. As Correctional Program Manager (CPM) you will play a crucial role in our facility by partnering in the development of solutions that bring success and unity in our efforts to support our staff, safely operate our facility and improve public safety by positively changing lives. In this position you will provide leadership to program and unit staff and also partner with staff throughout the facility in combined efforts to successfully and safely operate living units as well as new and ongoing programs at AHCC.

You will be one of 3 Correctional Program Managers that cover similar duties over different facility areas and programs. In the role of this Correctional Program Manager, you will work cohesively with unit and program staff to support living units and multiple program areas specific to AHCC's Minimum Security Unit and newly acquired SAGE Unit. You will work under the direction of the Associate Superintendent of Programs. Your position will be integral to shaping and molding of facility culture as well as enhancing safety and operational practices to allow effective programming. The culture of our institution and how all staff respond to the entire operation and to each other is as important as the written policies and procedures.

We are searching for an adaptable and dependable team member who has strong interpersonal skills along with excellent written and verbal communication, to assume the critical role of Correctional Program Manager and ensure AHCC is operating in support of the mission, vision, and strategic plan of the agency.

A completed application packet will include:

• A cover letter regarding your interest in this position with our agency.
• A detailed resume.
• Three professional references (defined as; someone who was paid to supervise your work performance and can attest or provide meaningful feedback to the quality of your work).

Duties

This Correctional Program Manager position is responsible for assigned living units, is a liaison for multiple programs, oversees and participates in the classification processes for our population and is a member of our management team. The duties of the Correctional Program Manager (CPM) are in alignment and in support of the agency's mission: To improve public safety by positively changing lives; and the agency's vision: Working together for safer communities. This position is critical to the Agency commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington. This position contributes to these by completing a job screening process, provides for safe housing, and implementing programs that better the lives of those we serve.

As a Correctional Program Manager, some of your duties will include:

Oversee the day-to-day operations of the Incarcerated Individual social and security programs, custody, classification, and movement within the assigned areas of responsibility.

Assist with management and determination of staffing needs for two or more General Population Living Units.

Manage Incarcerated Individual Job assignments.

Maintain the highest standards of personal/professional and ethical conduct and support the state's goals for a diverse workforce.

Oversee hiring, training, evaluations, and recommend corrective action for staff.

Identifies employees' development needs and provides meaningful developmental opportunities.

Ensures timely completion of investigations.

Development and monitoring of the incarcerated individual classification process for two or more living units.

Serves as the facility Americans with Disabilities Act (ADA) coordinator.

Participates in the rotation for facility duty officer and as a member of the facility Executive Management team.

May assist and/or provide urgent or emergent decisions needed in the absence of the Associate Superintendent.

Responsibilities require the continuous inspection and review of corrections and security procedures and involves the interpretation of management policy in the daily operations of the facility to ensure the orderly operation of the facility and the safety, health and welfare of staff, incarcerated individuals, visitors, volunteers, and the public.

Monitors staff use of equipment and supplies of all supervised programs, living units, and other areas of control. This position is not assigned an annual budget but is responsible to ensure all living units adhere to an assigned monthly budget.

Makes recommendations and presents justification for budgetary scope of operations for assigned living units, ADA, and other program areas under direct supervision.

Write and review operational memorandums, Post Orders, Operation Manuals, and administrative bulletins.

Qualifications

• Two (2) years of college or equivalent credits from an accredited institution whose accreditation is recognized by the US Department of Education or the Council of Higher Education Accreditation, or foreign equivalent; and five (5) years of experience in adult or juvenile corrections providing case management services to incarcerated individuals, classification, and supervision of incarcerated individuals with one of those years being experience as a supervisor.

• OR-

• Seven (7) years or more of broad based progressive managerial experience or administrative experience within an adult or juvenile corrections environment. (Broad based experience should include experience in one or more of the following job classes: Sergeant, Lieutenant, Captain, Correctional Unit Supervisor, Corrections Specialist 3 or 4, or similar job classes).

AND

One (1) year experience in unit management, this includes case management, budget management, safety and security management, and sanitation management.

Preferred/Desired Educations, Experience, and Competencies:

• A bachelor's degree or higher from an accredited institution whose accreditation is recognized by the US Department of Education or the Council of Higher Education Accreditation, or foreign equivalent.
• Four (4) years of professional corrections experience, including at least one year in a supervisory or administrative capacity. Counseling and/or custody experience in corrections may be substituted, year for year, for up to two years of the required.
• Working knowledge of Americans with Disabilities Act (ADA) processes and application in an adult corrections environment.

Knowledge, Skills, Abilities:

• Multi-disciplinary team processes as it relates to incarcerated individual classification, job assignments, and movement.
• Knowledge of the principals and practices of correctional administration to include, rehabilitation, attitudes, problems and behaviors, work requirements, institution sanitation, health and safety standards, roster management, and record keeping.
• Working knowledge of the Incident Command System, the Department of Corrections Emergency Response Plan, facility Emergency Response Plan, personnel practices, policy directives, operational memorandums, RCWs, WACs, and collective bargaining agreements.
• Must have ability to supervise, train, and mentor staff.
• Encouragement and development of a work atmosphere dedicated to the agency's vision of quality, teamwork, professionalism, and accountability.
• Management principles, leadership, and public relations skills.
• Fostering community partnerships and possess strong oral and written communication skills.
• Coaching, mentoring, counseling, and conflict resolution skills.
• Highest standard of professional and ethical conduct in support of a diverse workforce and budget management.
• Ability to effectively direct staff, be skilled in organizational development, and team building to resolve complex issues.

Supplemental Information

Vision: Working together for safer communities.

Mission: Improving public safety by positively changing lives.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

IMPORTANT NOTES:

• This recruitment may be utilized to fill more than one position.

• Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.

  **Please note: Phone number AND email address are required for all professional references.

• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.

• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.

• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.

• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.

• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.

• Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.

• DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents

• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.

Telework Details

This position may be allocated for telework. Work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time. Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite. Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a “drop in” area available, however, a dedicated workspace within a DOC facility will not be provided.

What We Offer:

As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacations days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• 3 days of bereavement leave
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email [email protected]. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation

State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information*.*

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026