Cost Analyst

Cost Analyst/International Transportation Analyst

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Summary

DHL eCommerce operates an international distribution network to deliver mail and parcels from businesses in the United States to e-Commerce consumers across the globe.

The International Transportation Analyst supports the International Lane Manager and Network Team in optimizing outbound trade lane performance, managing air freight costs, implementing network routing changes, and maintaining critical routing data. This role is ideal for a highly analytical professional who enjoys solving complex transportation challenges while working across international and cross-functional teams.

Essential Duties and Responsibilities

Network Operations

• Support the analysis and optimization of routing to more than 200 countries by balancing cost efficiency and service performance.
• Support initiatives that reduce transportation costs while improving transit times, tracking visibility, and overall customer experience.
• Collaborate with terminal and airline operations teams to optimize process flows and implement new routing solutions.
• Support the maintenance of master routing data and related systems that integrate key components of international routing.
• Identify opportunities for report enhancements, automation, and the development of analytical tools to support recurring business needs.
• Create and maintain documentation related to routing changes, operational procedures, and standard operating procedures (SOPs).

International Transportation

• Partner with distribution center teams and airfreight vendors to ensure cost-effective, high-performing, and compliant transportation solutions.
• Support the creation and monitoring of key performance indicators (KPIs) to measure vendor performance.
• Assist with air cargo contract negotiations and annual airfreight RFP activities.
• Conduct scheduled reviews with terminal management to monitor volumes, delays, and backlogs while coordinating transportation solutions to minimize service disruptions.
• Provide proactive and timely communication regarding transportation and service issues.
• Work with terminal teams to ensure transportation documentation complies with cross-functional requirements and established SOPs.

Requirements/Skills

• Excellent analytical, problem-solving, and troubleshooting skills.
• Advanced proficiency in Microsoft Excel and strong working knowledge of the Microsoft Office Suite.
• Interest in database applications, data analysis tools, and data visualization platforms.
• Self-starter with strong time management skills and the ability to adapt in a fast-paced environment.
• Comfortable working with international and cross-functional teams.
• Excellent verbal and written communication skills.
• Strong organizational and presentation abilities.

Education and Experience

• Bachelor’s degree in International Business, Industrial Engineering, Supply Chain, Logistics, or a related field.
• 2–3 years of related experience, preferably supporting international operations, transportation, logistics, or cross-functional projects.

Physical Demands

Physical demands are mostly consistent with a professional office setting.

• Regular sitting at a workstation for 25%–75% of the work shift.
• Frequent standing and walking.

As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home.

Competitive Pay

Bonus Programs

Retirement Savings - 401k with company match

Medical, Dental, Vision, Well-being programs

FSA/HSA availability

Tuition Reimbursement

Paid Time Off including vacation and sick time

Company Paid Holidays and Floating Holidays

Paid Parental Leave

Employee Discount Program

Employee Assistance & Work Life Program

Short Term and Long-Term Disability

Life Insurance

To be considered for this role, applicants must be legally authorized to work in the United States and not require employer sponsored work authorization now or in the future.

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.

Equal Opportunity Employer - Veterans/Disability