Costumer support executive

ROYAL VENTURES

Job Title: Customer Support Executive

Company: Royal Ventures

Job Type: Full-Time

Work Mode: Remote / Work From Home

Experience: Freshers & Experienced Candidates Both Can Apply

Salary: ₹15,000 – ₹20,000 per month + Incentives

Working Hours: Flexible / As per Company Schedule

Location: Remote

Job Overview

Royal Ventures is looking for motivated and communication-skilled candidates for the position of Customer Support Executive. The selected candidate will be responsible for communicating with customers, understanding their requirements, providing accurate information, and assisting them throughout the onboarding and support process.

Key Responsibilities

• Communicate with customers through calls, WhatsApp, and other approved communication channels.

• Understand customer requirements and provide appropriate assistance.

• Explain company processes, services, and onboarding procedures clearly.

• Follow up with customers and maintain regular communication.

• Assist customers with account registration, verification, and onboarding-related processes.

• Maintain proper records of customer interactions and follow-ups.

• Coordinate with the internal team for customer-related queries.

• Meet assigned daily/weekly performance and follow-up targets.

• Maintain professional communication and customer service standards.

Requirements

• Good communication skills in Hindi; basic English communication preferred.

• Basic knowledge of smartphones, computers, WhatsApp, and internet usage.

• Comfortable communicating with customers over phone calls.

• Freshers are welcome.

• Candidates should be responsible, punctual, and willing to learn.

• A smartphone and stable internet connection are required for remote work.

What We Offer

• Work From Home opportunity.

• Fixed monthly salary + performance-based incentives.

• Flexible working environment.

• Training and onboarding support.

• Opportunity to develop communication and customer-handling skills.

• Growth opportunities based on performance.

Who Can Apply?

• Freshers

• Experienced Customer Support Executives

• Telecallers

• BPO/Voice Process Candidates

• Candidates looking for legitimate remote work opportunities

Interested candidates can apply through Indeed.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Commuter assistance
• Flexible schedule

Work Location: Remote